12-17-2018 01:18 AM
I am using a P40 Yoga with Windows 10 (64-Bit). I have installed the Synaptics Fingerprint Driver 4.5.519.0 and it worked well untill the 1803 release of Windows 10.
However, since the Update to 1809 it is only possible to register one finger. If I try to register a second one I receive the error message, that the reader is not able to recognize the finger.
The interesting fact is: this does not depend on the finger I am using. If I delete the registered fingers (even in the BIOS) and start the process again, I use the finger which was not recognized in the previous step, and it works. The second finger fails again.
And: I am also using an external keyboard (Lenovo USB Prferred Pro) and here I can register all fingers I want.
Any idea what is going on?
01-17-2019 02:51 PM - edited 01-17-2019 02:54 PM
Hi there! Welcome to our forums community. Could
you try the steps in these discussion:
https://answers.microsoft.com/en-us/windows/forum/all/after-latest-windows-10-update-my-fingerprint/.... Update us how it goes.