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ant_lvov
Fanfold Paper
Posts: 7
Registered: ‎12-19-2016
Location: RU
Views: 488
Message 1 of 11

P50 + 2.5" Samsung 750 EVO SSD unstable

Hi all!

It's great to become a part of this community Smiley Happy I oficially joined it a couple of days ago when received my new Thinkpad P50. It was equiped with 256Gb SSD M2 + 1Tb HDD. I decided to change HDD to something faster, lighter and less noisy - so I bought 512Gb Samsung EVO 750 SSD 2.5". I have no problems to disassemble laptop, remove HDD and put there my new SSD, but after that I fell into a bunch of "Higgs-problems". So what did I notice:

- Time at the boot splash screen (where by default you see lenovo logo) increased. Previously with HDD it was about a second, HDD LED blinked two or three times and that was it. Now HDD LED lits constantly without blinking and it's taking about 4 seconds at the best scenario (worst scenario - it goes to infinity, simply hangs on a splash screen).
- As I mentioned before, from time to time boot process hangs on a splash screen. At that moments only Ctrl+Alt+Del can help
- BIOS defines this SSD just OK (I'm not able to get into BIOS menu times to times because of hangs at startup, but when I can do it - I always see SSD in a drives list)
- It actually works OK. Windows tool from Samsung called Magician tells me that it's OK, CrystalDiskInfo tells me that it's OK, its SMART status is OK, according to that facts I can conclude that SSD itself isn't broken. I can write/read files, create/delete partitions/anything I could do with a storage

So this is why I'm here. This problem drives me crazy and kills all the happiness from bying such a cool laptop! Could anyone please help me? Have somebody ever faced with the same problem?

P.S. I tried to update BIOS to the last version, tried to flash it with a various old versions - no luck (I'm close to try'em all, really)

P.P.S. I was thinking about insufficient power supply for this SSD, because according to HDD specs it needs 5V 0.7A, and EVO has a sticker which says 5V 1.4A. But I saw a couple of posts/videos where people changed HDD to SSD with a same power specs and it was OK (for example, here: http://mikefrobbins.com/2016/03/10/upgrade-to-ssd-hard-drives-in-a-lenovo-thinkpad-p50/  his Crusial SSD has the same power specs)

ant_lvov
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Posts: 7
Registered: ‎12-19-2016
Location: RU
Views: 436
Message 2 of 11

Re: P50 + 2.5" Samsung 750 EVO SSD unstable

 UPDATE: I tried to connect SSD to the second port (at the top of two M2 SSD containers place) - same result. I just want to know could it be a device compatibility issue or sometnihg wrong with my SSD/laptop?

ant_lvov
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Posts: 7
Registered: ‎12-19-2016
Location: RU
Views: 403
Message 3 of 11

Re: P50 + 2.5" Samsung 750 EVO SSD unstable

Another update: today when it freezed again at the boot splash screen I just decided to wait and not shut down the laptop. After a few minutes I saw this error:

2103 detection error on hdd0

I suppose it is time to bring this thing to the nearest Lenovo service Smiley Sad

SeniorGuru
Posts: 2,315
Registered: ‎06-13-2013
Location: US
Views: 388
Message 4 of 11

Re: P50 + 2.5" Samsung 750 EVO SSD unstable

You may be disappointed with the Lenovo response to your service request, since it was YOU who changed out the HDD spinner with your own after-market SSD.  They honestly have no reason to warranty-cover your situation, as they're only responsible for what they sold you... not what you did yourself after you got the product.

 

So they may want to charge you for the service.  Just sayin'.

practical
802.11n
Posts: 360
Registered: ‎10-19-2008
Location: US
Views: 384
Message 5 of 11

Re: P50 + 2.5" Samsung 750 EVO SSD unstable

It is also likely that your SSD is a lemon -- happens occasionally.  Have you tried it in a different machine?

______________________________________________
P70, Xeon 1505 CPU, 64 GB ECC RAM, Samsung 970 Pro 1 TB + 512 GB NVMe Drives, 1 TB HDD, DVD-RW, 4 K Display, NVIDIA Quadro M4000
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ant_lvov
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Posts: 7
Registered: ‎12-19-2016
Location: RU
Views: 381
Message 6 of 11

Re: P50 + 2.5" Samsung 750 EVO SSD unstable

Yes actually, I tried it on another laptop and it was just fine. Zero lag on boot, zero lag in usage. It allowed me to make a partition table, paritions, format'em, read/write, literally everything Smiley Happy 

ant_lvov
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Posts: 7
Registered: ‎12-19-2016
Location: RU
Views: 378
Message 7 of 11

Re: P50 + 2.5" Samsung 750 EVO SSD unstable

So they may want to charge you for the service.  Just sayin'.

Well, it's a hard question. On the one hand - you're right, it was me who changed pre-installed HDD. But on the other hand, it is a CRU part, so technically I didn't break the warranty by replacing that unit. I didn't see any official "incompatible drives" list for my laptop (doubt that it exists), so technically as long as SSD is healthy and it fits the interface - it should work, right?

SeniorGuru
Posts: 2,315
Registered: ‎06-13-2013
Location: US
Views: 356
Message 8 of 11

Re: P50 + 2.5" Samsung 750 EVO SSD unstable

Did you update the BIOS on your P50 from what you got delivered?  Latest version is 1.35.

ant_lvov
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Posts: 7
Registered: ‎12-19-2016
Location: RU
Views: 339
Message 9 of 11

Re: P50 + 2.5" Samsung 750 EVO SSD unstable

Yes, I mentioned it in the post: I updated it to the last version. More of this, I tried other different versions - no luck

Community SeniorMod
Community SeniorMod
Posts: 3,380
Registered: ‎12-01-2007
Location: US
Views: 336
Message 10 of 11

Re: P50 + 2.5" Samsung 750 EVO SSD unstable

Hello,

 

A few questions:

 

  1. What drives are currently installed in the ThinkPad P50 and in what locations?
  2. Which operating system is the ThinkPad P50 running, which drive was the operating system installed on, and how was it installed to that drive?

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

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