cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
akanhi
Paper Tape
Posts: 3
Registered: ‎07-30-2016
Location: CA
Views: 661
Message 1 of 4

P50 Audio crackling/popping in internal speakers and through headphone jack

Brand new P50 Win 10 Pro. Audio playback from videos are crackling and popping intermittently regardless of internal speakers or through the headphone jack.

Thought it might be this problem: https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P50-P70-sound-issue-quot-pop-crack-quot-...

I tried the solution in that thread  (updated the Audio driver) and it did not work for me.

I also tried disabling the sound enhancements and dolby digital which seem to help but not stop it.

Also updated to all the latest drivers I could find and the bios.

Any suggestions? Could it be a hardware issue?

microfishd1
Token Ring
Posts: 265
Registered: ‎02-19-2015
Location: US
Views: 590
Message 2 of 4

Re: P50 Audio crackling/popping in internal speakers and through headphone jack

Bad or loose wiring inside? One of my radios or MP3 players did that some years back due to a bad solder joint somewhere.
-----------IBM T40: XP PRO SP3, 14.1" 4:3 display, 512MB DDR RAM, 40GB HDD, ThinkLight, DVD.
Lenovo Ideacentre H215: AMD Athlon II X2 215, 500GB HDD, 4GB DDR3 RAM, 64-bit Win7, AMD 760G.
P50 i7, M2000M, 1x16GB RAM, 1080p non-touch, 512GB SSD, 500GB HDD, Backlight, No WWAN, No PWM, No Raid.
akanhi
Paper Tape
Posts: 3
Registered: ‎07-30-2016
Location: CA
Views: 585
Message 3 of 4

Re: P50 Audio crackling/popping in internal speakers and through headphone jack

Thanks for your response.

I called lenovo and the tech also said something like that, a bad connection or soldering.

This sucks.

microfishd1
Token Ring
Posts: 265
Registered: ‎02-19-2015
Location: US
Views: 547
Message 4 of 4

Re: P50 Audio crackling/popping in internal speakers and through headphone jack

That does stink. Hopefully they can fix it?
-----------IBM T40: XP PRO SP3, 14.1" 4:3 display, 512MB DDR RAM, 40GB HDD, ThinkLight, DVD.
Lenovo Ideacentre H215: AMD Athlon II X2 215, 500GB HDD, 4GB DDR3 RAM, 64-bit Win7, AMD 760G.
P50 i7, M2000M, 1x16GB RAM, 1080p non-touch, 512GB SSD, 500GB HDD, Backlight, No WWAN, No PWM, No Raid.

Check out current deals!


Shop current deals

Top Kudoed Authors