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retep130
Paper Tape
Posts: 3
Registered: ‎03-05-2018
Location: NZ
Views: 112
Message 1 of 1

P50 - BT headset - sound as headset but not headphone

Hi Guys, I am having trouble with some Bose QC35 headphones. They have been working fine until a short time ago, nothing has changed as far as I can tell

 

Now I only have sound when the headset is connected as a headset, but not when it is connected headphones. This is a problem becuase the microphone turns on so I get feedback from surround sounds and the ANC on my headset turns off. When I go into the control panel and try testing the sound, the green bars move up and down for both headphone and headset, but I only actually hear sound from the headset. 

 

I have tried updating firmwares, turning computer and headphones on and off, repairing the headphones, checked all the volume selection spots I know about and as far as I can tell, there should be sound coming from the headphones

 

Computer is a lenovo P50 running windows 7

 

Anyone got any suggestions?

 

 

Moderator comment: Model added to subject for clarity.

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