03-08-2016 05:44 AM - last edited on 03-08-2016 04:36 PM by NateS
I'm trying to update to latest BIOS, http://support.lenovo.com/se/sv/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50...
(Lenovo ThinkPad P50, (20EN-0007MS), Windows 10 Enterprise, 64-bits, build 10586, BitLocker suspended.
But when the Update starts, and it comes to Read current Bios, the laptop just gives me a blue screen and the error:
Your PC rann into a problem and needs to restart.
we're just collection some error info, and then we'll restart for you (xx% complete)
If you'd like to know more, you can search online later for this error:
Searching with google gives no results.
Moderator comment: URL fixed.
Solved! Go to Solution.
03-08-2016 04:41 PM - edited 03-08-2016 04:42 PM
Sorry that I can't help with the issue you're having using the .exe updater.
If you sure you need the update, you could try the bootable disk method: http://support.lenovo.com/us/en/downloads/ds106109
Hope this helps a bit.
01-02-2019 09:31 AM
Hi, I had the same issue with Windows 10 x64 Pro (version 1809) on 2x different ThinkPad models (Carbon X1 3rd Gen and an X250).
Attempting to update via Lenovo vantage or the BIOS updater from the Lenovo support site causes a Blue Screen of Death
Stop Code: SYSTEM_SERVICE_EXCEPTION
What failed: TdkLib64.sys
I discovered that I can update the BIOS from within Windows by following these steps:
System Settings > Device Security > Core Isolation > Core Isolation Details > Memory Integrity
Switch Memory Integrity to Off
Once this security feature is turned Off and the machine rebooted am able to update the BIOS from within Win10
This would indicate that Lenovo needs to update the BIOS update Win32 applciation to support Memory Integtrity (which is a new feature, think that was added in Win10 1803(?))