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8 Posts

02-05-2018

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P50 Bluescreen after plug out the external monitors

2019-09-12, 21:46 PM

Hello everyone. I have a Lenovo P50 for more than 3 years. Now I have a problem. I always use two external monitors work with P50, one works by the HDMI port and another by thunderbolt adaptor. Recently, when I plug out the monitors, the P50 showed a blue screen and reset. How can I solve the problem? Any help will be appreciated.

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3528 Posts

12-11-2015

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Re: P50 Bluescreen after plug out the external monitors

2019-09-12, 23:29 PM

Without looking ant the C:\Windows\MEMORY.DMP or C:\Windows\Minidump\*.dmp files, it is hard to say with any certainty, but I would start by updating the device drivers on your system, especially the display/video drivers.

 

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50/downloads/driver-list

 

Best of luck, 

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8 Posts

02-05-2018

US

19 Signins

121 Page Views

  • Posts: 8
  • Registered: ‎02-05-2018
  • Location: US
  • Views: 121
  • Message 3 of 3

Re: P50 Bluescreen after plug out the external monitors

2019-10-18, 19:56 PM

Thanks for your help. I will update my graphic card drivers. 

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