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laumung
Fanfold Paper
Posts: 8
Registered: ‎02-05-2018
Location: US
Views: 104
Message 1 of 3

P50 Bluescreen after plug out the external monitors

Hello everyone. I have a Lenovo P50 for more than 3 years. Now I have a problem. I always use two external monitors work with P50, one works by the HDMI port and another by thunderbolt adaptor. Recently, when I plug out the monitors, the P50 showed a blue screen and reset. How can I solve the problem? Any help will be appreciated.

JDGillis
Bit Torrent
Posts: 3,098
Registered: ‎12-11-2015
Location: US
Views: 87
Message 2 of 3

Re: P50 Bluescreen after plug out the external monitors

Without looking ant the C:\Windows\MEMORY.DMP or C:\Windows\Minidump\*.dmp files, it is hard to say with any certainty, but I would start by updating the device drivers on your system, especially the display/video drivers.

 

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-...

 

Best of luck, 

laumung
Fanfold Paper
Posts: 8
Registered: ‎02-05-2018
Location: US
Views: 41
Message 3 of 3

Re: P50 Bluescreen after plug out the external monitors

Thanks for your help. I will update my graphic card drivers. 

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