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PCTrouble
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Posts: 9
Registered: ‎06-21-2016
Location: US
Views: 1,092
Message 1 of 3

P50 Fingerprint reader does not work after computer goes to sleep

I have the issue where if the laptop goes to sleep , the finger print reader does not work when I open the lid backup. I have to use other methods of authentication. .

Lenovo P50 Bios 1.27

Synaptics WBDI 5.0.88.4

 

 

Version 10.0.10586 Build 10586
System Manufacturer LENOVO
System Model 20EN001CUS
System Type x64-based PC
System SKU LENOVO_MT_20EN_BU_Think_FM_ThinkPad P50
Processor Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, 2712 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date LENOVO N1EET53W (1.27 ), 5/19/2016
SMBIOS Version 2.8
Embedded Controller Version 1.16

Secure Boot State Off
PCR7 Configuration Elevation Required to View

Hardware Abstraction Layer Version = "10.0.10586.420"

PCTrouble
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Posts: 9
Registered: ‎06-21-2016
Location: US
Views: 1,034
Message 2 of 3

Re: P50 Fingerprint reader does not work after computer goes to sleep

So updating to 5.1.307.26 5/10/2016 dated seems to help. the green light is not On, but it will log you in to the system. You cannot wake up the machine with the fingerprint. All I did in Win 10 was in Device Manager R/C on Synaptics WBDI and update driver.
i
Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 975
Message 3 of 3

Re: P50 Fingerprint reader does not work after computer goes to sleep

In response to customer reports of unexpected fingerprint reader behavior on ThinkPad P50, P70, X1 Yoga, X1 Carbon (Type 20 FB and 20FC), Yoga 260, Y260, S1 Yoga, T460s, and T460p systems, Lenovo has released an update to the fingerprint driver.

 

Version 5.1.311.26

 

[New]: SHA1 & SHA256 signatures signed.

[Fix]: Fix for the issue that When the user has scanned a fingerprint for the pre-boot Single Sign On, the first attempt to login using Intel Authenticate will return "Failed to identify" for the Fingerprint factor.

[Fix]: Fix for the issue that IPT - SetFactorTrust (TC_SETKEY) takes up to 2 seconds.

[Fix]: Fix for the issue that Finger printer LED does not light that FP can't use after wake up from sleep mode.

[Fix]: Fix for the issue that Sometimes SSO fails after resuming from timed hibernate.

[Fix]: Fix for the issue that Power consumption is high.

[Fix]: Fix for the issue that Win7 Fingerprint device show yellow bang after system recovery.

 

Synaptics Metallica Touch Fingerprint Driver v5.1.311.26 can be downloaded here: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P70...

 

Thank you,

 

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