cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
dgmartin
Punch Card
Posts: 26
Registered: ‎01-02-2010
Location: GB
Views: 11,442
Message 1 of 19

P50/P70 Workstation dock firmware .... does not update automatically

Information to help anyone with a workstation dock ...

 

Lenovo do not well advertise that firmware updates for the workstation dock exist.

 

Eg. https://support.lenovo.com/gb/en/documents/acc100247

 

I found this by chance and most of my problems have gone away.  At boot up, or if my external screen blanked it usually took a screen power off/on cycle to get Windows to recognise it again.

 

And .... Lenovo Companion / System Update do NOT detect the dock so you do NOT get offered new firmware updates.  Are you listening, Lenovo ??

Guru
Posts: 1,973
Registered: ‎02-27-2012
Location: US
Views: 11,408
Message 2 of 19

Re: P50/P70 Workstation dock firmware .... does not update automatically

Hi.

 

I think that your suggestion is very valid for the Lenovo Companion tool.

 

"Enable the Lenovo Companion Tool to also find updates for the Lenovo docks firmware".

 

There is a way to post some feedback to the Lenovo Companion team. The tool give you this link when you press the feedback button.

https://lenovocompanion.uservoice.com/

 

Regards

Martín.












Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic" 
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Kudos" for Ego Boost !!


 

dgmartin
Punch Card
Posts: 26
Registered: ‎01-02-2010
Location: GB
Views: 11,395
Message 3 of 19

Re: P50/P70 Workstation dock firmware .... does not update automatically

Thanks Martin I have now done as you suggested. Post is awaiting approval.
... David
jblcclbj
Punch Card
Posts: 101
Registered: ‎02-29-2016
Location: usa
Views: 11,373
Message 4 of 19

Re: P50/P70 Workstation dock firmware .... does not update automatically

Did this FW update work for anyone?

I downloaded the file, but when double-clicking on it, nothing happens. It just shows up in Task Manager for one second, and then disappeared.

dgmartin
Punch Card
Posts: 26
Registered: ‎01-02-2010
Location: GB
Views: 11,357
Message 5 of 19

Re: P50/P70 Workstation dock firmware .... does not update automatically

Look for a file "update.log" in the same directory as fwdphb06.exe. In my case if I re-run it, it behaves as you describe, but the log file says "already installed". Hope that helps.
jblcclbj
Punch Card
Posts: 101
Registered: ‎02-29-2016
Location: usa
Views: 11,318
Message 6 of 19

Re: P50/P70 Workstation dock firmware .... does not update automatically

You're right -- there is a log file, and it says the firmware is already at the latest version.

Which is odd, because my docking station exhibits some of the flickering it was the FW udpate was supposed to resolve.

 

For example, when an administrator authorization prompt comes up, the external monitor will totally shut down and go BLANK for ten seconds, and only then flicker back to life. It only happens on certain occasions like an Admin Auth request, but it does happen.

Guru
Posts: 1,960
Registered: ‎04-20-2008
Location: US
Views: 11,309
Message 7 of 19

Re: P50/P70 Workstation dock firmware .... does not update automatically

Here's what I get:

 

Version: 0.00.000
Update result: 255
Error description: Can't connect to Synaptics VMMxxxx DP hub IC


P53 XEON 2276 BIOS 1.15 OLED UHD 4K Multi-touch display, 32GB, RTX5000, RAID 1, 1TB x 2 Samsung PM981, WWAN
P70 XEON 1505, BIOS 2.32, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.24,Xeon Processor, 32GB, PM981 1TB x 2, RAID1
T470s, 16GB RAM, BIOS 1.10, i7-7500, WQHD display, 512GB PM961 PCIe NVMe SSD
dgmartin
Punch Card
Posts: 26
Registered: ‎01-02-2010
Location: GB
Views: 11,291
Message 8 of 19

Re: P50/P70 Workstation dock firmware .... does not update automatically

Your workstation was on the dock when you tried this update?

 

Also see:

ThinkPad-Pro-Dock-Driver-Newest-Driver-not-Installing/

dgmartin
Punch Card
Posts: 26
Registered: ‎01-02-2010
Location: GB
Views: 11,044
Message 9 of 19

Re: P50/P70 Workstation dock firmware .... does not update automatically

Good ol' Lenovo do half the job (as usual).  They now detect that a dock is attached but do not manage to get the new firmware to install.  Or so it seems to me.

 

More detail: I tried to install 2.30.000 (on top of 2.29.000 already installed). Lenovo system update does not think that *any* firmware is installed, but perhaps that's partly excusable since 2.29 was installed manually before they took my request (above) to auto-detect a connected dock.

 

So I used the instructions to *manually download* the driver (had to go to support web) rather than getting system update to install it (it won't) .  But it still fails to install.

 

The install instructions include these wrong / misleading / out-of-date words:

 

9. It will show both installed and going to be installed firmware versions.
 10. Click Updatefirmware button, if your docking station has older than 2.21.000.
 11..Follow the instructions on the screen to complete installation and restart
     the dock with following action:
     - Shutdown the system and wait for 5 seconds. Then power on.
 12, If your docking station already updated, click Cancel update button to exit.

 All I can say is that NO firmware level numbers were ever displayed, and I was presented with a message saying that my existing firmware (2.29) was the most recent (despite I was trying to install 2.30).

 

Care to try again Lenovo ?

 

 

kkerbel
What's DOS?
Posts: 1
Registered: ‎01-16-2017
Location: US
Views: 10,235
Message 10 of 19

Re: P50/P70 Workstation dock firmware .... does not update automatically

Any progress with this? I am trying to update the firmware on my P70 Workstation Dock with no luck.

Check out current deals!


Shop current deals

Top Kudoed Authors