07-15-2016 06:30 AM - edited 07-15-2016 06:31 AM
Information to help anyone with a workstation dock ...
Lenovo do not well advertise that firmware updates for the workstation dock exist.
I found this by chance and most of my problems have gone away. At boot up, or if my external screen blanked it usually took a screen power off/on cycle to get Windows to recognise it again.
And .... Lenovo Companion / System Update do NOT detect the dock so you do NOT get offered new firmware updates. Are you listening, Lenovo ??
07-15-2016 10:57 AM
I think that your suggestion is very valid for the Lenovo Companion tool.
"Enable the Lenovo Companion Tool to also find updates for the Lenovo docks firmware".
There is a way to post some feedback to the Lenovo Companion team. The tool give you this link when you press the feedback button.
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07-15-2016 07:43 PM
Did this FW update work for anyone?
I downloaded the file, but when double-clicking on it, nothing happens. It just shows up in Task Manager for one second, and then disappeared.
07-16-2016 08:00 AM
07-17-2016 01:58 PM
You're right -- there is a log file, and it says the firmware is already at the latest version.
Which is odd, because my docking station exhibits some of the flickering it was the FW udpate was supposed to resolve.
For example, when an administrator authorization prompt comes up, the external monitor will totally shut down and go BLANK for ten seconds, and only then flicker back to life. It only happens on certain occasions like an Admin Auth request, but it does happen.
07-17-2016 04:28 PM
Here's what I get:
Update result: 255
Error description: Can't connect to Synaptics VMMxxxx DP hub IC
07-18-2016 12:09 AM
Your workstation was on the dock when you tried this update?
09-12-2016 12:24 PM
Good ol' Lenovo do half the job (as usual). They now detect that a dock is attached but do not manage to get the new firmware to install. Or so it seems to me.
More detail: I tried to install 2.30.000 (on top of 2.29.000 already installed). Lenovo system update does not think that *any* firmware is installed, but perhaps that's partly excusable since 2.29 was installed manually before they took my request (above) to auto-detect a connected dock.
So I used the instructions to *manually download* the driver (had to go to support web) rather than getting system update to install it (it won't) . But it still fails to install.
The install instructions include these wrong / misleading / out-of-date words:
9. It will show both installed and going to be installed firmware versions. 10. Click Updatefirmware button, if your docking station has older than 2.21.000. 11..Follow the instructions on the screen to complete installation and restart the dock with following action: - Shutdown the system and wait for 5 seconds. Then power on. 12, If your docking station already updated, click Cancel update button to exit.
All I can say is that NO firmware level numbers were ever displayed, and I was presented with a message saying that my existing firmware (2.29) was the most recent (despite I was trying to install 2.30).
Care to try again Lenovo ?