09-18-2019 01:05 PM
I have problems with my laptop going to sleep that started a few weeks ago. I am not aware of any changes that would have caused this.
Problem 1 - This happens about 50% of the time. I take my laptop off my docking station at the office. My laptop goes to sleep. I plug my laptop into the power cord at home and resume working. It will go to sleep after only 60 seconds of inactivity. If I reboot the laptop, it will work normally.
Problem 2 - My laptop no longer goes to sleep when I remove it from the docking station. I have manually put it to sleep, or I have to open and close the lid, which puts it to sleep immediately.
Has anyone else experienced this issue? The settings are all fine. Several people have checked it. We even tried a new power plan with all new settings. Thanks in advance.
10-12-2019 04:09 PM
Welcome to Lenovo Community Forums. Did you try to update the BIOS before? You may download the latest drivers of your device in our support website using the serial number. Click here https://support.lenovo.com/us/en/