12-12-2016 10:58 AM
I updated all drivers and softwares recommended by Thinkvantage Tools few days ago. Here came a problem with fingerprint reader. When I start the laptop, if I put my finger as soon as the green light is light on, I can enter the system sucessfully. If I put my finger after the screen shows password input icon and fingerprint icon, fingerprint reader doesn't work any more. Tried many times and the result repeats.
Solved! Go to Solution.
12-19-2016 07:00 AM
Thank you! Downloaded autoruns and modify the settings as per the guide and tried 3 or 4 days. It's much better. Most of time it was successful. It failed once. Hope Lenove can release a updated version to fix this annoying bug.
12-19-2016 07:21 AM
I have a similar problem with my FP reader (P50 - Xeon E3-1535M / Win 7 x64). It only works ~80% of the time.
According to Lenovo, this is a known Windows 7 bug, not a hardware problem.
According to Microsoft, this problem was fixed in Windows 10 and that's another reason why you should upgrade (of course)
At the moment, Win 10 is not an option for me; I think the chances of this Win 7 bug to be fixed are slim.