cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Shn23
Paper Tape
Posts: 5
Registered: ‎01-29-2015
Location: IN
Views: 358
Message 1 of 3

P50 in India - Lack of support (even) for buying?

Hey Lenovo team,

 

The P50 website for Lenovo India ( http://shopap.lenovo.com/in/en/laptops/thinkpad/p-series/p50/ ) does not have a configurator & online purchase platform unlike the US website ( http://shop.lenovo.com/us/en/laptops/thinkpad/p-series/p50/ ).

 

I emailed TheDoStore support (support@thedostore.com), requesting information on the configuration options available in India and got the following response: "... unfortunately we don't have an expert who would be able to respond to you. We would like you to please call 1800 3000 9991 where an expert will be handle your query and give you the best possible advice.  ..."  - Not the most encouraging of emails.

 

And the 'expert' team at 1800 3000 9991 was not very competant. They could confirm only the configuration that was available in stock and could not even confirm if other options (see below) were either out-of-stock or not-launched/not-available in India.

 

Could somebody help me out with the following?

  • Processor: Are the i7-6820HQ & Xeon E3-1505M options available?
  • Display: Is the 4k IPS non-touch available?
  • Storage options?

And what are the buying options for the P50?

Is 1800 3000 9991 really the only option? Or are there other resellers?

Is it expected to be listed elsewhere online, where I can see and verify the configuration, rather than just trust an 'expert' over a phone call?

i2000s
HDMI
Posts: 307
Registered: ‎11-13-2010
Location: US
Views: 310
Message 2 of 3

Re: P50 in India - Lack of support (even) for buying?

 I suggest you post this to the Feedback of Support Websites part of this forum. Lenovo employees will carefully read your post in my past experience.

-----------------------------------------------------------------------------
TPs own: X31 (2003), X61T, X200T, Tablet 2, P50 (2016); Win XP-10, Ubuntu8.04-16.04.
Shn23
Paper Tape
Posts: 5
Registered: ‎01-29-2015
Location: IN
Views: 290
Message 3 of 3

Re: P50 in India - Lack of support (even) for buying?

Check out current deals!


Shop current deals

Top Kudoed Authors