04-15-2016 11:16 AM - edited 04-15-2016 11:17 AM
Hey Lenovo team,
The P50 website for Lenovo India ( http://shopap.lenovo.com/in/en/laptops/thinkpad/p-series/p50/ ) does not have a configurator & online purchase platform unlike the US website ( http://shop.lenovo.com/us/en/laptops/thinkpad/p-series/p50/ ).
I emailed TheDoStore support (email@example.com), requesting information on the configuration options available in India and got the following response: "... unfortunately we don't have an expert who would be able to respond to you. We would like you to please call 1800 3000 9991 where an expert will be handle your query and give you the best possible advice. ..." - Not the most encouraging of emails.
And the 'expert' team at 1800 3000 9991 was not very competant. They could confirm only the configuration that was available in stock and could not even confirm if other options (see below) were either out-of-stock or not-launched/not-available in India.
Could somebody help me out with the following?
And what are the buying options for the P50?
Is 1800 3000 9991 really the only option? Or are there other resellers?
Is it expected to be listed elsewhere online, where I can see and verify the configuration, rather than just trust an 'expert' over a phone call?
04-17-2016 01:26 AM
I suggest you post this to the Feedback of Support Websites part of this forum. Lenovo employees will carefully read your post in my past experience.
04-18-2016 08:14 AM
Thanks for the tip.