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geophadon
Paper Tape
Posts: 2
Registered: ‎02-20-2017
Location: AU
Views: 696
Message 1 of 4

P50s sudden shutdown, won't turn back on, flashing LEDs

Hi,

 

This is my first time posting on the forum, I have recently purchased a Thinkpad P50s in december, it was working fine, until today. I was using the laptop (on AC with both batteries in) and it suddenly shuts down, the screen is blank, and all the LED (power, function keys, backlit keyboard etc.) lights flashes non stop and make an electrical noise with each flash. I wanted to see if it was a static electricity issue but didn't want to open the back cover as I don't want to risk voiding my warranty, I have already sent a message to my local Thinkpad customer support (AU). However, I need this laptop for university that will starting early next month. Please help me resolve this issue, thank you.

rvcjew
802.11n
Posts: 327
Registered: ‎08-27-2013
Location: US
Views: 650
Message 2 of 4

Re: P50s sudden shutdown, won't turn back on, flashing LEDs

Is the machine beeping and have you tried reseting it via the paperclip hole in the manual?

 

https://download.lenovo.com/pccbbs/mobiles_pdf/t560_p50s_ug_en.pdf

 

Try the trouble shooting steps in that manual first.

 

Malcolm

I own a Y510p SLI (retired), Yoga 2 Pro, X220T, P50 4K (sold), X1C5
geophadon
Paper Tape
Posts: 2
Registered: ‎02-20-2017
Location: AU
Views: 632
Message 3 of 4

Re: P50s sudden shutdown, won't turn back on, flashing LEDs

There's no beep, and I did try to flash to bios, that doesn't seem to help.

rvcjew
802.11n
Posts: 327
Registered: ‎08-27-2013
Location: US
Views: 619
Message 4 of 4

Re: P50s sudden shutdown, won't turn back on, flashing LEDs

Yes time to call support at least it should be in warranty and they can hopefully tell you what the lights mean as the manual does not say anything about that. Have you tried taking the batteries out of it?

Malcolm
I own a Y510p SLI (retired), Yoga 2 Pro, X220T, P50 4K (sold), X1C5

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