02-20-2017 01:29 PM
This is my first time posting on the forum, I have recently purchased a Thinkpad P50s in december, it was working fine, until today. I was using the laptop (on AC with both batteries in) and it suddenly shuts down, the screen is blank, and all the LED (power, function keys, backlit keyboard etc.) lights flashes non stop and make an electrical noise with each flash. I wanted to see if it was a static electricity issue but didn't want to open the back cover as I don't want to risk voiding my warranty, I have already sent a message to my local Thinkpad customer support (AU). However, I need this laptop for university that will starting early next month. Please help me resolve this issue, thank you.
02-20-2017 08:39 PM
Is the machine beeping and have you tried reseting it via the paperclip hole in the manual?
Try the trouble shooting steps in that manual first.
02-21-2017 07:43 AM