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psyched11
Fanfold Paper
Posts: 2
Registered: ‎01-27-2018
Location: NP
Views: 132
Message 1 of 3

P51 Display - Faint White Dash in the screen

Dear mods,

 

I have noted a faint white dash (about 3 inches) in the middle of my P51 Screen which appeared a couple of days back. It looks somewhat like a stuck/dead pixel case.

 

As possible solutions, I have tried the following :

 

i. Battery Drain for 30 mins, and re-check

ii. Disable/Enable the Graphic Card

 

Provided that there are no easy solutions, I wish to know whether the replacement of screen of my product (which is still under warranty) will be covered or not?

 

Regards,

B.

PIC_1.jpgPIC_2.jpg

 

 

Kevliu78
Token Ring
Posts: 55
Registered: ‎03-12-2018
Location: SG
Views: 123
Message 2 of 3

Re: P51 Display - Faint White Dash in the screen

Can try to create a case and send them the photo to proof that an issue.

If the issue was due to death pixels the warranty may not be cover as a warranty.

psyched11
Fanfold Paper
Posts: 2
Registered: ‎01-27-2018
Location: NP
Views: 43
Message 3 of 3

Re: P51 Display - Faint White Dash in the screen

It is surprising that I still don't have a reply to this question! Wow!
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