12-25-2017 10:37 AM
I searched and did not find this problem previously. My mute button above my keypad is malfunctioning. Upon boot, it is active with the orange light. When pressed the on screen display comes up to shot the laptop being unmuted. Unfortunately, everything is still muted despite it appearing not to be.
Any ideas on how to turn that button off or fix the issue?
Solved! Go to Solution.
02-17-2018 02:27 AM
11-05-2018 05:53 AM
Oh man, I had high hopes for this fix! My P71 is stuck in the same state, and it's been stuck there before.
I've tried both mute buttons and volume up/down buttons to no avail. The OS is certainly seeing the change, as the software volume mixer mutes and unmutes just fine, but the light never goes out and the sound never plays
I'm guessing this is a BIOS thing, last time only a reboot fixed it.
Hah, and as I'm writing this, I tried out a set of bluetooth headphones, the sound worked fine and the mute button light went off. When I turned off the headphones music started playing through the speakers again!!
Might want to add this to the list of "fixes" for this issue.