10-03-2018 06:46 PM
We have a 2 month old P51 and it shut off while on charger power and now won’t turn back on. It is still plugged into the charger but none of the indicator lights are lit. i have checked all the connections and switched power outlets.
Thoughts as to whether this could be an issue with the charger or the computer itself?
Thanks in advance.
10-03-2018 07:00 PM
First thing is when you plug in the charger, does the little THinkPad red led flash 3 times on the top ?
If not, then the power block is not being recogized.
Remove the power cable and the battery, press and hold the power button on the ThinkPad for 10 seconds.
Then, before putting the battery back in, keep the lid closed. Plug in the power cable. Does the red led on the "i" of ThinkPad blink 3 times?
If not, one of two things could be dead: Either the powerpack (more common) or something inside the ThinkPad.
I would strongly suggest that you find yourself another powerpack and see what happens...