06-24-2017 09:20 PM
I just received my brand new Thinkpad P51s last Friday. I noticed that external battery lock clip #2 has no spring and latch in it. I opened back panel, lock clip 1 has a latch and spring attach to it, but #2 has nothing. Is this a defect or it is normal? Please see the attached picture for details.
Solved! Go to Solution.
06-28-2017 07:39 PM
I called Lenovo technical support about this issue. Interestingly they refused to send me a spring and latch which only cost less than a dollar instead they will ship me a brand new laptop for exchange. Ok, that's fine with me, problem solved.