07-16-2017 05:57 PM
I bought the P51s as soon as it came out, and since day 1 the laptop freezes randomly while I use it. This occurs during both light and heavy usuage. It also occurs after signing without even ever running an application. During the freezing period the mouse no longer responds nor does the keyboard. I ran a full diognostics test and no errors in the hardware were found. Any suggestions on how to fix this or what I should do? I have also attached the specs of my laptop.
07-16-2017 11:32 PM
07-18-2017 08:45 PM
I am experiencing the same thing with my P51s too.
when it freezes, no keyboard, trackpoint, or trackpad repsponse, but if a video is playing, the video freezes but the sound continues... weired.
Everyting is up to date using the Lenovo Update util
07-19-2017 08:36 PM
I installed updates that were availible for my laptop. So far I have noticed that it's not freezing but is very laggy. Theres a delay in the mouse and keyboard sometimes that lasts anywhere from 2-5 seconds. I haven't used the laptop much after the update so I can't say for sure that the freezes are gone. For the lags is there anything else you recommend? Thanks.
07-24-2017 09:49 PM
Ran the test again and there seems to be no problem. After I ran the previous test while trying to post the test the laptop was freezing and lagging a lot. Although after this test posting the results there were no freezes or lags. Which is weird because the problems are on and off.