cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
JohnL
Not applicable
Posts: 82
Registered: ‎06-19-2009
Location: US
Views: 967
Message 11 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

There is an AMT setting in BIOS/Config. It says Disabled; no option to enable. I did not Permanently Disable, although I do normally run with it disabled.

 

The CTRL -P option shows entering ME, but has no effect.

someotherguy
Not applicable
Posts: 5,543
Registered: ‎10-29-2009
Location: NC
Views: 964
Message 12 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage


@JohnL wrote:

There is an AMT setting in BIOS/Config. It says Disabled; no option to enable. I did not Permanently Disable, although I do normally run with it disabled.

 


Thanks.  Does everyone else having this problem previously set AMT to Disabled or Permanently Disabled in the BIOS?  When we tested firmware update, we used default settings (AMT = Enabled) and we didn't see this problem.

JohnL
Not applicable
Posts: 82
Registered: ‎06-19-2009
Location: US
Views: 956
Message 13 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Just to keep things straight, I really don't care about getting AMT working. I DO care about the three boots and getting Windows Fast Boot working again.

Highlighted
N0U0
Not applicable
Posts: 4
Registered: ‎02-01-2019
Location: US
Views: 947
Message 14 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

My AMT BIOS settings haven't been changed.

 

OS reinstall and BIOS reset as default not help.

 

My P52 BIOS version  is 1.18.

someotherguy
Not applicable
Posts: 5,543
Registered: ‎10-29-2009
Location: NC
Views: 946
Message 15 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage


@JohnL wrote:

Just to keep things straight, I really don't care about getting AMT working. I DO care about the three boots and getting Windows Fast Boot working again.


I understand.  I just need to know how to reproduce the problem here, because our P52/P72 was able to update successfully and doesn't have the problem people are reporting here.  So I'd like feedback from others if they had previously disabled AMT in BIOS setup.

N0U0
Not applicable
Posts: 4
Registered: ‎02-01-2019
Location: US
Views: 942
Message 16 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Try using Vantage to upgrade IME Firmware. The problem just happened after using Vantage.
someotherguy
Not applicable
Posts: 5,543
Registered: ‎10-29-2009
Location: NC
Views: 938
Message 17 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage


@N0U0 wrote:
Try using Vantage to upgrade IME Firmware. The problem just happened after using Vantage.

Yes, that's what we did.

pjg
Not applicable
Posts: 190
Registered: ‎05-30-2009
Location: CA
Views: 933
Message 18 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Not sure this is related but I just noticed that now (unlike when I got my P52 new), when I power on the system, the keyboard will flash on/off three times before the Lenovo logo shows up and it finally starts to boot.   My system seems to take much longer to POST than before.  Is anyone else seeing this ?

JohnL
Not applicable
Posts: 82
Registered: ‎06-19-2009
Location: US
Views: 921
Message 19 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

As requested. I just copied and pasted.

 

C:\>cd \drivers\win\me

C:\DRIVERS\WIN\ME>FWUpdLcl64.exe -F CNP_H_B_Corp_FWU_Base_Production.bin -OEMID 4C656E6F-766F-0000-0000-000000000000 -generic -allowsv -y

Intel (R) Firmware Update Utility Version: 12.0.10.1127
Copyright (C) 2007 - 2018, Intel Corporation.  All rights reserved.


Error 85: Communication error between application and Intel(R) ME module (HCI client)

C:\DRIVERS\WIN\ME>

JohnL
Not applicable
Posts: 82
Registered: ‎06-19-2009
Location: US
Views: 915
Message 20 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

That's what we are calling "three boots".

Check out current deals!


Shop current deals

Top Kudoed Authors