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bobNOTurUNCLE
Ctrl-Alt-Del
Posts: 5
Registered: ‎04-09-2019
Location: CA
Views: 820
Message 111 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

I have the new version of BIOS installed: N2EET37W / 12.0.24.1314 (2019/01/31) - Problems with 1.19 BIOS Firmware update trying to re-install, X1 Extreme 20MF; will the solution work in this instance?

bobNOTurUNCLE
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Posts: 5
Registered: ‎04-09-2019
Location: CA
Views: 818
Message 112 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

I rolled it back - no yellow triangle showing in the device manager. Had to refresh WIN OS due to software problem (dashlane & chrome) - rolling back no longer available. Tried BIOS changes - no luck. After update (1.17), AMT dissappeared from BIOS menu. Do I need it for FIDO & securing the hardware?

Alex_germany
Fanfold Paper
Posts: 1
Registered: ‎04-09-2019
Location: DE
Views: 785
Message 113 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Hi someotherguy,

 

i have the same problems like fresird. The other fixes won´t work for me.

 

The following brings the same as by fresirf:
 

 https://1drv.ms/u/s!ApXWjQB7_a1bhf1KJ1Jt4y37LtdB-g

 

1.  download and unzip to "c:\test"

2.  open command prompt as administrator, and cd to "c:\test"

3.  run this command:  meupdate_add_delay.cmd

4.  the system will automatically sleep and resume, then wait a bit, then flash the firmware

5.  if any error, get the screenshot and send it to me.

6.  if no error, reboot the system and check if the problems are fixed

 

-----> Anmerkung 2019-04-10 084754.jpg

 

 

The 3 Files are here  https://1drv.ms/f/s!AtZYvd_eAAz1b6VZwljPalds8Mc

 

 

 

Alex

Lenovo Staff
Lenovo Staff
Posts: 5,404
Registered: ‎10-29-2009
Location: NC
Views: 734
Message 114 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Alex_germany,

 

Can you please reboot and press F1 to enter BIOS setup, take a picture of this screen, and send it to me by private message?  Please don't post it in public forum because it contains your serial number.  Thanks.

godcyc
Paper Tape
Posts: 4
Registered: ‎03-07-2013
Location: US
Views: 670
Message 115 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

I have the exact same problem that Intel Management Engine version is empty in BIOS, just report to show that this problem affects more than a few. It doesn't slow down the boot time that much for me, but it does show "Me FW Downgrade - Request MeSpiLock Failed" after a reboot, if that helps to pinpoint the issue.

Lenovo Staff
Lenovo Staff
Posts: 5,404
Registered: ‎10-29-2009
Location: NC
Views: 648
Message 116 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage


@godcyc wrote:

I have the exact same problem that Intel Management Engine version is empty in BIOS, just report to show that this problem affects more than a few. It doesn't slow down the boot time that much for me, but it does show "Me FW Downgrade - Request MeSpiLock Failed" after a reboot, if that helps to pinpoint the issue.


We are still investigating this problem where ME version is shown as blank, and the solution post of this thread doesn't fix it.

I updated my post here with a request for logs and other information from your computer. If you are able to, please follow those instructions and send me the results by private message.  Thanks for your help and sorry for this trouble.

 

 

 

fresird
Paper Tape
Posts: 7
Registered: ‎04-06-2019
Location: CN
Views: 529
Message 117 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Hi someotherguy,

  How is the progress? this problem is very annoying,

  1. I need to wait for a long time to boot the computer.

  2. I use fingerprint to unlock HDD password, I install three(2 nvme + 1 sata). Now I need to type the password three times when booting the computer.

  3. when using a thunderbolt dock, the power mode switches from power plugged in to battery mode every second. the cpu speed slow down a lot.

  4. this is my computer for work, and replaceing the motherboard costs a lot of time. So I hope a fix that I can fix it myself.

 

I hope you guys can fix it soon.

tekyman007
Punch Card
Posts: 8
Registered: ‎04-19-2019
Location: CA
Views: 479
Message 118 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Hi,

 

I tried the solution with :  https://1drv.ms/u/s!ApXWjQB7_a1bhf1KJ1Jt4y37LtdB-g

 

I got :

 

Error 85: Communication error between application and Intel(R) ME module (HCI client)

 

Any Help ?

 

 

Lenovo Staff
Lenovo Staff
Posts: 5,404
Registered: ‎10-29-2009
Location: NC
Views: 408
Message 119 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

We are still investigating this problem where the previous solutions don't work for some customers.

tekyman007
Punch Card
Posts: 8
Registered: ‎04-19-2019
Location: CA
Views: 379
Message 120 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Are there any people who had success with 1.24 bios ? Should I downgrade to another bios version ?

Thanks,

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