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Lenovo Staff
Lenovo Staff
Posts: 5,404
Registered: ‎10-29-2009
Location: NC
Views: 1,226
Message 31 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage


@pjg wrote:

Is it possible to back-off the IME firmware like we can do for the BIOS ?


No, it is not possible.

Jackie22
Blue Screen Again
Posts: 1
Registered: ‎02-06-2019
Location: DK
Views: 1,101
Message 32 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Hi i updated the firmware and got the same issues.

I was told to disable amt permanently (i dont use it)

Now the laptop does the 3 reboots.

 

Did i mess up? Since it's now stuck at the "bad" version.

Lenovo Staff
Lenovo Staff
Posts: 5,404
Registered: ‎10-29-2009
Location: NC
Views: 1,054
Message 33 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage


@Jackie22 wrote:

Hi i updated the firmware and got the same issues.

I was told to disable amt permanently (i dont use it)

Now the laptop does the 3 reboots.

 

Did i mess up? Since it's now stuck at the "bad" version.


This is the problem that we are currently debugging.  I don't know what the solution is yet, but we are still working on it now.  Sorry for this trouble.

yuan1995
Fanfold Paper
Posts: 5
Registered: ‎02-06-2019
Location: US
Views: 1,020
Message 34 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

i have the problem too. p52,2176m,p2000。3 reboot after update ME firmware。hope solution soon
pjg
802.11n
Posts: 180
Registered: ‎05-30-2009
Location: CA
Views: 965
Message 35 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

BTW, @someotherguy, the triple boot issue also happens when the system comes out of hibernation.

Lenovo Staff
Lenovo Staff
Posts: 5,404
Registered: ‎10-29-2009
Location: NC
Views: 962
Message 36 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage


@pjg wrote:

BTW, @someotherguy, the triple boot issue also happens when the system comes out of hibernation.


Yes, we see that also.  Latest status is that Intel is debugging it.

Zzzzz1
Fanfold Paper
Posts: 3
Registered: ‎10-08-2018
Location: US
Views: 923
Message 37 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Hi, I have the same issue on my P1 with I7 8850H vPro. Just checking if that's acknowledged by you guys.

Lenovo Staff
Lenovo Staff
Posts: 5,404
Registered: ‎10-29-2009
Location: NC
Views: 914
Message 38 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage


@Zzzzz1 wrote:

Hi, I have the same issue on my P1 with I7 8850H vPro. Just checking if that's acknowledged by you guys.


Yes, it uses the same firmware.  It's the same problem as P52/P72 discussed here.  Sorry for this trouble.

yuan1995
Fanfold Paper
Posts: 5
Registered: ‎02-06-2019
Location: US
Views: 844
Message 39 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

in the future,can I solve the program via update ME firmware ?if not ,I think I have to change mainboard now

con06
Fanfold Paper
Posts: 4
Registered: ‎02-04-2019
Location: CN
Views: 596
Message 40 of 129

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

What progress is now?

When will this problem be fixed?

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