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yuan1995
Fanfold Paper
Posts: 5
Registered: ‎02-06-2019
Location: US
Views: 1,157
Message 51 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

@someotherguy ,come on ,solve it soon

Nosferatu
Paper Tape
Posts: 5
Registered: ‎08-29-2014
Location: DK
Views: 1,138
Message 52 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

I have 3 machines with docks . All take about 1 min to get into windows.
Fastboot is enabled.

At least one of them states this during boot
"(A7) Me FW Downgrade - Request MeSpilLock Failed"

cristian-s
Punch Card
Posts: 19
Registered: ‎11-05-2017
Location: RO
Views: 1,086
Message 53 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

I had the same issue. I wasn't sure if it came from the BIOS update or from the IME. But seeing this post, I understand.

 

I had my motherboard replaced. This was for me the fix.

Lenovo Staff
Lenovo Staff
Posts: 5,540
Registered: ‎10-29-2009
Location: NC
Views: 1,038
Message 54 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Intel is still trying to find a way to fix this problem that doesn't involve replacing hardware.  If you don't want to wait, getting this repaired under warranty (by replacing motherboard) is certainly an option.  If you're willing to wait some more, Intel may be able to find some other way.  I wish I had the solution already, but I just don't know anything more at this point.  Sorry for this trouble.

yuan1995
Fanfold Paper
Posts: 5
Registered: ‎02-06-2019
Location: US
Views: 950
Message 55 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

very angry and very sad!can’t solve after so long time !what do you eat??!!

KouJon
Paper Tape
Posts: 1
Registered: ‎02-14-2019
Location: CN
Views: 850
Message 56 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

I've got the same problem since I updated the IME 1310, that messed me up and I found no way to fix it. How your Lenovo staff released the package without systematic test. Hysteretic response speed and result is oppressive. I have to say, Lenovo is disappointed me. Think about your Trace Point and IME microcode.

 

That is a severe fault the Lenovo made, As long as you update the IME from Vantage, congratulations, you died. The repair station would suggest you changing your motherboard, why should we deserved disassembling a brand new laptop by your fault. Does your laptops between brand new and refreshed have the same value? I strongly require the IWS extend to 3 years as the compensation.

 

Meanwhile, I hope an official sulation as soon as possible, at least, you should tell us waiting for the update or changing the hardware.

cristian-s
Punch Card
Posts: 19
Registered: ‎11-05-2017
Location: RO
Views: 843
Message 57 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

I noticed that the faulty update is no longer proposed by Vantage. This is good; at least other people won't be "infected" any more.

LuRei
Paper Tape
Posts: 4
Registered: ‎01-31-2019
Location: DE
Views: 825
Message 58 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Hello to all, 

I got the same problem here. I tried some ways to solve the problem, but no chance. I hope lenovo will find a solution as soon as possible. Greetings Lutz

abax2000
Punch Card
Posts: 84
Registered: ‎07-14-2017
Location: GR
Views: 791
Message 59 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

But still in the official support page, at least the one for P52 !!!

Something is deeply wrong over there in Lenovo.

P52, 8850H, P2000, W10pro 1903
pjg
802.11n
Posts: 190
Registered: ‎05-30-2009
Location: CA
Views: 760
Message 60 of 133

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

@someotherguy. If Intel broke this through a Firmware update, then they can fix it through a firmware update. Lenovo MUST apply pressure on Intel to resolve this issue ASAP. 

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