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HoKeun
Punch Card
Posts: 6
Registered: ‎02-13-2019
Location: KR
Views: 920
Message 81 of 132

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

This problem occurred after upgrading ME firmware version 12.0.24.1314.

 

Please send the firmware.
Version Information 12.0.22.1310 Firmware

Lenovo Staff
Lenovo Staff
Posts: 5,406
Registered: ‎10-29-2009
Location: NC
Views: 902
Message 82 of 132

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage


@HoKeun wrote:

This problem occurred after upgrading ME firmware version 12.0.24.1314.

 

Please send the firmware.
Version Information 12.0.22.1310 Firmware


Nobody else has reported this kind of problem with firmware 12.0.24.1314.  Firmware 12.0.22.1310 was withdrawn, which means it is no longer available.  Can you double-check what version of firmware is installed by looking at "ME Firmware Version" in BIOS setup?  

HoKeun
Punch Card
Posts: 6
Registered: ‎02-13-2019
Location: KR
Views: 870
Message 83 of 132

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

I can not see Intel Me firmware version on Bios.
So what should I do?

Lenovo Staff
Lenovo Staff
Posts: 5,406
Registered: ‎10-29-2009
Location: NC
Views: 848
Message 84 of 132

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage


@HoKeun wrote:

I can not see Intel Me firmware version on Bios.
So what should I do?


You're having a different problem.  To avoid causing confusion to others, I will work with you privately.

tackie
Punch Card
Posts: 1
Registered: ‎02-14-2019
Location: DE
Views: 772
Message 85 of 132

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

I have the same Problem. There is no firmware version on Bios. The place is empty.

HoKeun
Punch Card
Posts: 6
Registered: ‎02-13-2019
Location: KR
Views: 729
Message 86 of 132

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

BIOS1.jpgBios ME Firmware Version Not View

GatenK
Fanfold Paper
Posts: 14
Registered: ‎07-26-2018
Location: NL
Views: 557
Message 87 of 132

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

I can confirm that after updating to Intel Management Engine Firmware 12.0.22.1310 the bios entry for IntelME is gone, this is restored after running the fix

spatty99
Paper Tape
Posts: 3
Registered: ‎12-13-2018
Location: US
Views: 483
Message 88 of 132

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

Another confirmed fix, P72 with 8850.  Smiley Happy

KSW
What's DOS?
Posts: 1
Registered: ‎03-01-2019
Location: US
Views: 445
Message 89 of 132

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

 Device Make: ThinkPad P52,  Product Number: 20M9CTO1WW BIOS: N2CET39W 1.22
 
Performance changed after Lenovo Vantage updates (including BIOS and firmware updates). Out of the box, this did not happen. After updates, this consistently happens.
 
Every boot the P52 starts 3 times before successfully showing the Lenovo splash screen and loading into Windows 10.
 
By starting, I mean keyboard LED lights turn off, HD clicks off, indicators turn off. It looks and sounds like it is restarting from a power-on state.
 
On the third start the P52 successfully splashes the Lenovo screen and loads Windows 10.
 
P52 runs great. Lenovo Vantage diagnostics have never shown an error.
 
 
Resets happen at early boot time before the Lenovo splash screen so it is hard to believe it could be Windows 10 or drivers related as it happens too early in the process.
 
Lenovo service has exchanged SSD. Tried with and without HD. No change.
 
Any ideas?

 

Moderator note: post moved to existing thread (and formatting corrected).  Subject edited to match thread.  Was:  Startup performance changed after Lenovo Vantage updates - three starts before splash screen


 

madveila
Fanfold Paper
Posts: 6
Registered: ‎03-01-2019
Location: US
Views: 402
Message 90 of 132

Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

I am experiencing the same issue where the ME firmware version is blank in the BIOS. Will you please help me fix this problem as well?

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