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jakeagrape
Fanfold Paper
Posts: 3
Registered: ‎09-10-2019
Location: US
Views: 314
Message 1 of 4

P52S Boot Freeze

Afer updating to 1903 my laptop will freeze at the login screen on first boot, then upon restart will either boot up or freeze at a blank screen. upon 2nd restart will always boot up. I have updated all drivers and bios, disabled fast boot, updated nvidia drivers manually as well. I have restored windows using a windows media creator image as well as lenovos update 1903 restore usb.

jakeagrape
Fanfold Paper
Posts: 3
Registered: ‎09-10-2019
Location: US
Views: 262
Message 2 of 4

Re: P52S Boot Freeze

Runnning Avanced Lenovo Online diagnositic showed failed RAM

Community SeniorMod
Community SeniorMod
Posts: 10,261
Registered: ‎01-01-2010
Location: US
Views: 247
Message 3 of 4

Re: P52S Boot Freeze

Are you under warranty?  If yes, call support and tell them what you did and the result. In U.S., it is 1-800-426-7378


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
jakeagrape
Fanfold Paper
Posts: 3
Registered: ‎09-10-2019
Location: US
Views: 235
Message 4 of 4

Re: P52S Boot Freeze

It is under warranty, started a support ticket with the Lenovo diag result code.

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