08-27-2018 08:30 PM
I recently ordered a P52s, and upon starting it up, I noticed it ran a little slow with lots of whirring coming from the fans. When I open task manager, the disk usage always starts at 100% for a few minutes, then it calms down and oscillates between 40-90%. The CPU also experiences this volatile usage, but to a lesser extent. For example, the CPU usually oscillates between 5-30%, but it's extremely inconsistent and jumpy.
It's evident that the performance of the machine is affected by this issue, as I can't even open notepad or chrome without serious delays and cursor lagging. Some processes that are causing the high disk/CPU usage are Superfetch, Chrome(when its running), wsappx, Antimalware Service Executable, and more. The culprit being across multiple processes leads me to believe that there may be a more serious underlying issue.
Chatting with live support lead to a couple diagnostic tests and driver updates, but the problem is not fixed. Does anyone have any experience or ideas that could help me fix the issue?