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larke73
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Posts: 8
Registered: ‎08-15-2017
Location: US
Views: 169
Message 1 of 3

P70 Model 20ERTZ01WW not fully shutting down

P70 Model 20ERTZ01WW not fully shutting down. Must depress start button for a few seconds to completely shut down in order to do a restart. Using windows\system32\shutdown.exe.

Microsoft Lenovo and Driver updates are current.

Power System Settings: Fast Start, Sleep, Hibernate and Lock NOT checked.

System Log ID 13:

The operating system is shutting down at system time ‎2017‎-‎11‎-‎25T02:49:21.273231400Z.

Full Lenovo System Check shows no errors.

All Windows 10 Control Panel trouble shooting items shows no errors.

Windows Power Shell (admin):

“SFC /scannow” and “DISM /Online /Cleanup-Image /RestoreHealth” were executed with no apparent errors.

Intel HD Graphics 530

NVIDIA Quadro M600M

8gb Memory

P70 Model 20ERTZ01WW

Community SeniorMod
Community SeniorMod
Posts: 10,257
Registered: ‎01-01-2010
Location: US
Views: 128
Message 2 of 3

Re: P70 Model 20ERTZ01WW not fully shutting down

try turning off rapid boot


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
larke73
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Posts: 8
Registered: ‎08-15-2017
Location: US
Views: 110
Message 3 of 3

Re: P70 Model 20ERTZ01WW not fully shutting down

Thankyou. Please note in post

"Power System Settings: Fast Start, Sleep, Hibernate and Lock NOT checked". Sorryt Thought this is were I should Post? Please advise where. Thankyou.

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