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caveman1
SCSI Port
Posts: 69
Registered: ‎07-30-2011
Views: 883
Message 1 of 28

P70 screen bleed

Just got my new p70 a week ago and I love it but, it has major screen bleed and was wondering if im the only one  http://i.imgur.com/3SEymys.jpg the color shift is driving me nuts

Sr Support Specialist
Posts: 8,867
Registered: ‎11-30-2015
Location: PH
Views: 854
Message 2 of 28

Re: P70 screen bleed

Hi caveman1 , 

 

Welcome to the Community Forums. 

 

Great that you have the picture specially if this would still show outside Windows on the BIOS screen and is not apparent on an external video. 

 

You can call in Lenovo Tech Support for recommended repair .

They most likely be asking for the picture for emailing to attach on the service ticket too .

 

English  24 hours a day 7 days/week 
1-877-4-Lenovo, 1-877-453-6686
Schedule a Callback for faster support

 

Update us how it goes.

 

 

Regards



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caveman1
SCSI Port
Posts: 69
Registered: ‎07-30-2011
Views: 826
Message 3 of 28

Re: P70 screen bleed

We'll I created a support ticket, randomly recieved a box 3 days after creating a report (no notification it was comming or response from lenovo). I called support and the nice guy I talked to said the ticket said someone called and talked to me but I never recived a call, he was also confused that I recieved no notification emails.

 

Now its been sitting at the repair facilty for about 8 days. (waiting for parts) Would had been nice to know that the repair center was unable to fix it until (uknown date). I'm wondering if it would had been faster to just return it then buy a new one and wait for shipping and customs

 

Basically bought a laptop 4-5 weeks ago and still wating for it to arrive

Sr Support Specialist
Posts: 8,867
Registered: ‎11-30-2015
Location: PH
Views: 820
Message 4 of 28

Re: P70 screen bleed

Hi caveman1 , 

 

Greetings. 

 

At the moment since the machine is at the facility, we may just have to wait for now . 

You may also call in tech support back for status update and follow up request and if needed for expediate repair depending on your need. 

 

Hoping also for a faster repair.

 

Regards



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

caveman1
SCSI Port
Posts: 69
Registered: ‎07-30-2011
Views: 802
Message 5 of 28

Re: P70 screen bleed

apparently lenovo has no screens Smiley Sad 

Sr Support Specialist
Posts: 8,867
Registered: ‎11-30-2015
Location: PH
Views: 794
Message 6 of 28

Re: P70 screen bleed

Hi caveman1 , 

 

If you may have ben informed for the non availability of parts at the moment , you may do a follow up call and review what option you prefer regarding the case.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

caveman1
SCSI Port
Posts: 69
Registered: ‎07-30-2011
Views: 743
Message 7 of 28

Re: P70 screen bleed

Day 26 since I sent my laptop in this will probally be my last and first lenovo laptop, my IT department keeps checking in on me and how long it is taking because they were thinking about buying a bulk order with pen support, I doubt thats gonna happen now *crossing my fingers the repair depto gets the part tomrrow like the lady on the phone said it would* 

caveman1
SCSI Port
Posts: 69
Registered: ‎07-30-2011
Views: 701
Message 8 of 28

Re: P70 screen bleed

Maybe on day 33 I'll get it shipped back. It's been on repair status for the past 3 buisness days

caveman1
SCSI Port
Posts: 69
Registered: ‎07-30-2011
Views: 660
Message 9 of 28

Re: P70 screen bleed

THIS IS ABSURD its been a FULL MONTH for a BRAND NEW LAPTOP  !!

caveman1
SCSI Port
Posts: 69
Registered: ‎07-30-2011
Views: 631
Message 10 of 28

Re: P70 screen bleed

got to talk to the escalations department.. basically said they forgot to work on it since the part came in .. and an hour later it my status changed to waiting for more parts .. **bleep**  - if I did this to a customers order I would be out of a job - 

HP 05/17/2016 13:21:58 P Hold for Parts - Service call is on hold until parts arrive. 05/17/2016 15:19:00

OS 05/11/2016 09:23:00 P Machine being repaired

HP 05/08/2016 23:14:35 P Hold for Parts - Service call is on hold until parts arrive. 05/09/2016 01:00:00

HP 05/01/2016 23:04:27 P Hold for Parts - Service call is on hold until parts arrive. 05/02/2016 01:00:00

HP 04/24/2016 23:03:27 P Hold for Parts - Service call is on hold until parts arrive. 04/25/2016 01:00:00

HP 04/19/2016 14:44:15 P Hold for Parts - Service call is on hold until parts arrive. 04/19/2016 16:34:00

OS 04/18/2016 07:23:00 P Machine being repaired

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