04-06-2018 12:44 AM
my new P71 sometimes presents some 1-2 seconds lag in which the mouse freezes and the system does not respond.
This can be done for example during a notification or when a program is started.
In the windows event log I can not find errors in the lag time.
I had installed the windows 10 1709 version (Fall Creators Update) but I had to go back to version 1703 because this problem was much more frequent.
The system is updated.
05-05-2018 08:08 AM
I would have the task manager and see if some process is using excessive CPU during the freezes. This may be a windows problem, rather than hardware. Another resource is the Microsoft TechNet forums.