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36 Posts

03-12-2019

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P72 Network adapter Intel Wireless AC 9560 suddenly died

2019-05-10, 16:25 PM

Yesterday I booted up my P72 and noticed that I had no WiFi.  Only the LAN icon appeared in the Task bar.  I opened the Network adapters and the wireless adapter was not there either.  It did show up in the Device Manager except with the yellow warning symbol.  I tried to reinstall the driver, but that didn't change any the status (or the lack thereof).  I contacted Lenovo Support and they told me I have to send my laptop into a Depot center.

 

Fortunately, I have a dual boot so I checked my second boot and the wireless adapter was showing there.  So, I reset my network adapters and rebooted to my first boot and voila, my wireless was restored.

 

Has anyone experienced this or is this just an isolated incident?

 

Kind regards,

 

tecknot

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10494 Posts

01-02-2010

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Re: P72 Network adapter Intel Wireless AC 9560 suddenly died

2019-05-10, 17:51 PM

Occasionally, I have things disappear on various (lenovo and non-Lenovo) machines. I just remove the device in devise manager and reboot.  I just accept that it is one of the many windows features released by Microsoft.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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36 Posts

03-12-2019

US

37 Signins

260 Page Views

  • Posts: 36
  • Registered: ‎03-12-2019
  • Location: US
  • Views: 260
  • Message 3 of 3

Re: P72 Network adapter Intel Wireless AC 9560 suddenly died

2019-05-11, 2:48 AM

That's a good one, Rich.  I'm just glad I was able to get my WiFi back with little trouble.  Not worth sending my laptop in for sure.  Specially after some of the horror stories I've read.

 

Kind regards,

 

tecknot

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