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What's DOS?
Posts: 1
Registered: ‎11-30-2010
Location: Seattle
Message 21 of 36 (1,152 Views)

Re: Spontaneous touchpad/touchscreen events on W510

I have had the same problem with my W510:  http://www.youtube.com/watch?v=KItKh1ydK-8

 

I sent it in for repair and have had it for a week since it came back. So far I have not seen the issue reproduce, but I am not convinced they have fixed it before I use it for another few weeks.

Blue Screen Again
Posts: 11
Registered: ‎07-01-2010
Location: Illinois
Message 22 of 36 (1,086 Views)

Re: Phantom touches on W510

What is the number so I can send in my laptop?

Blue Screen Again
Posts: 2
Registered: ‎01-13-2011
Location: Montreal, QC
Message 23 of 36 (893 Views)

Re: Phantom touches on W510

Rover: how is it "solved" if you disable the broadband service? I want to use my broadband connection and also use my touch screen! 

 

JameZ: Can we get a release date for the driver update? Your last post was 3 months ago!

Lenovo Staff
Posts: 3,816
Registered: ‎07-11-2010
Location: Malaysia
Message 24 of 36 (866 Views)

Re: Phantom touches on W510

@phyle,

Engineering has not provided any drivers from their end on this matter however they have requested to send the laptop for service to get it checked.

//JameZ
Paper Tape
Posts: 1
Registered: ‎01-25-2011
Location: Poland
Message 25 of 36 (844 Views)

Re: Spontaneous touchpad/touchscreen events on W510

@hansolav, could You provide us with info what had they done with Your W510? Had they replaced any part of Your notebook? Are 3G card and touchscreen work proporly now? Thank You for Your help!
Fanfold Paper
Posts: 6
Registered: ‎01-04-2011
Location: DK
Message 26 of 36 (823 Views)

Re: Spontaneous touchpad/touchscreen events on W510

Just got mine back from repair - they replaced the wwan card - the bug is still there Smiley Sad will call Lenovo tomorrow.

\stix
Fanfold Paper
Posts: 6
Registered: ‎01-04-2011
Location: DK
Message 27 of 36 (767 Views)

Re: Spontaneous touchpad/touchscreen events on W510

Now I'm getting my mb replaced - I'll report back if there is any improvement or not.

\stix
Fanfold Paper
Posts: 6
Registered: ‎01-04-2011
Location: DK
Message 28 of 36 (698 Views)

Re: Spontaneous touchpad/touchscreen events on W510

Got my mb replaced last week - that seemed to have done the trick. I haven't had one phantom touch since Smiley Happy

\stix
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Blue Screen Again
Posts: 2
Registered: ‎10-01-2010
Location: cincinnati
Message 29 of 36 (689 Views)

Re: Phantom touches on W510

Any updates on this JamesZ??

Lenovo Staff
Posts: 3,816
Registered: ‎07-11-2010
Location: Malaysia
Message 30 of 36 (681 Views)

Re: Phantom touches on W510

@tzapf90,

Engineering has recommended to send the laptop to service as there are is a part conflict.

//JameZ
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