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Sepy
Punch Card
Posts: 78
Registered: ‎01-02-2016
Location: Switzerland
Views: 959
Message 1 of 6

Problem with Pantone Color Calibrator version 1.3.0

Hi,

I installed the new version of Pantone Color Calibrator version 1.0.30.0

The calibration went fine although frankly I couldn't see any difference between Before and after!

I rebooted the P70 and noticed that the calibration doesn't load.

I check the Event Viewer > Custom Views > Administrative Events

There was an Error:

Task Scheduler service found a misconfiguration in the NT TASK\Color Calibrator Tray definition. Additional Data: Error Value: C:/Program.

I checked the Task Scheduler and saw that Color Calibrator Tray is not running.

I tried to manually to run it from  C:\Program Files (x86)/X-Rite/PANTONE Color Calibrator/ColorCalibratorTray.exe

 

Nothing happened.

Has anyone else has this problem?

Regards,

Sepy

 

Guru
Posts: 1,756
Registered: ‎04-20-2008
Location: US
Views: 938
Message 2 of 6

Re: Problem with Pantone Color Calibrator version 1.3.0

The tray icon is missing, but I can run the calibration from the Start menu without any issue. The notification in the Event Viewer show a warning and not an error.

 

UPDATE: The installation package is missing the X-Rite Service Manager. That's why we are receiving the error message because the previous version wasn't updated. The package needs to be re-published.


P70 XEON 1505, BIOS 2.28, UHD 4k Display, 64GB non-ECC RAM, M3000M NVIDIA GPU, RAID 1 512GB Samsung 951 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.18,Xeon Processor, 32GB, PM981 1TB x 2, RAID 1
T460s, BIOS 1.20, WQHD display, 20GB RAM, I7-6600U, Samsung PM961 1TB PCIe-NVMe SSD, EM7455 WWAN
T470s, 16GB RAM, BIOS 1.10, i7-7500, WQHD display, 512GB PM961 PCIe NVMe SSD
Lenovo Staff
Lenovo Staff
Posts: 5,292
Registered: ‎10-29-2009
Location: NC
Views: 858
Message 3 of 6

Re: Problem with Pantone Color Calibrator version 1.3.0

I agree that something is wrong/different with the 1.3 setup.exe package.  I am checking with the owner to see what happened.

 

Does it work OK if you start with 1.2 and then upgrade to 1.3?

http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P70...

 

1.2 is near the bottom of the above link

 

Sepy
Punch Card
Posts: 78
Registered: ‎01-02-2016
Location: Switzerland
Views: 845
Message 4 of 6

Re: Problem with Pantone Color Calibrator version 1.3.0

Initially I installed it over version 1.2

 

Then a clean install .

 

No joy both cases.

 

Sepy 

Lenovo Staff
Lenovo Staff
Posts: 5,292
Registered: ‎10-29-2009
Location: NC
Views: 758
Message 5 of 6

Re: Problem with Pantone Color Calibrator version 1.3.0

I am not able to reproduce any problem on my side.  My screenshot is showing that I have installed Pantone 1.3 (not any X-Rite Services Manager) and the tray icon is alerting me to the fact that I need to calibrate.  This is from my P70 running Win10.

 

https://dl.dropboxusercontent.com/u/62276273/share/pantone_tray.jpg

 

The difference in 1.3 is that tray icon is not showing all the time.  It only shows when you need to recalibrate according to your schedule.

 

If 1.2 works well for you, or if you prefer the way it works, there's no reason to update.

 

Bauden
Token Ring
Posts: 511
Registered: ‎02-24-2014
Location: AF
Views: 705
Message 6 of 6

Re: Problem with Pantone Color Calibrator version 1.3.0

Any experience on using an X-Rite ColorMunki on a W540?  Will the X-Rite Pantone drivers/software interfere with the X-Rite ColorMunki?

 

I would like to use the ColorMunki to calibrate the monitor and create a printer color profile.  I use Lightroom, but QImage for printing.  Right now the prints are nice for the average viewer, but not true to the screen.

 

FWIW, on my desktop, the colors and prints are ideal using an iOne.

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