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Sashkus
Paper Tape
Posts: 6
Registered: ‎09-06-2019
Location: US
Views: 301
Message 1 of 9

Problem with SATA after Win 10 1903 update

Hello.

 

After the update Windows 10 to version 1903 I have an error in the Device manager.

Standard SATA ACHI controller error code 10 "Can not start the device"

 

By device ID PCI\VEN_11AB&DEV_6121&CC_0106 it is MARVELL SATA RAID controller.

No drivers thru Lenovo System Update avaliable.

Windows does not update drivers thru device manager as well.

There is no manufacture official driver for Windows 10 avaliable.

 

Who had the same problem?

Is there a way to contact Lenovo driver support department?

 

Please see the screenshot added.

 

Thank you!

Sashkus
Paper Tape
Posts: 6
Registered: ‎09-06-2019
Location: US
Views: 224
Message 2 of 9

Re: Problem with SATA after Win 10 1903 update

No progress there. No windows 10 drivers found online as well. Anyone from Lenovo here?
Community SeniorMod
Community SeniorMod
Posts: 3,382
Registered: ‎12-01-2007
Location: US
Views: 216
Message 3 of 9

Re: Problem with SATA after Win 10 1903 update

Hello,

 

What model of ThinkPad P or W series laptop are you using?  I was under the impression that all of these models used Intel's SATA controller, and not any from Marvell, which I think exited the SATA controller market about ten or so years ago.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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Sashkus
Paper Tape
Posts: 6
Registered: ‎09-06-2019
Location: US
Views: 213
Message 4 of 9

Re: Problem with SATA after Win 10 1903 update

It is really wierd then.

 

I have Lenovo P50 ThinkPad.

 

Cani itbe something about Patriot Hellfire M.2 SSD I have built in?

 

It would be great to get in touch with people who make drivers for System Update. But I see no way to contact them.

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Community SeniorMod
Community SeniorMod
Posts: 3,382
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Location: US
Views: 180
Message 5 of 9

Re: Problem with SATA after Win 10 1903 update

Hello,

 

It looks like the Patriot Memory Hellfire M.2 NVMe SSD drive uses a Phison PS5007-E7 controller, which uses the standard Microsoft NVMe driver.

 

Have you tried deleting the device in Device Manager and rebooting to let Windows re-detect it?

 

Regards,


Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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Sashkus
Paper Tape
Posts: 6
Registered: ‎09-06-2019
Location: US
Views: 166
Message 6 of 9

Re: Problem with SATA after Win 10 1903 update

Aryeh,

Indeed it was one of the first things I tried.

The wrong device is just there after the reboot.

If it is really about SATA RAID - raid is disabled in the BIOS....

Thinking about clean install of Windows.

May any of software create some "faked" sata controller?

Thank you for participating.
Community SeniorMod
Community SeniorMod
Posts: 3,382
Registered: ‎12-01-2007
Location: US
Views: 144
Message 7 of 9

Re: Problem with SATA after Win 10 1903 update

Hello,

 

That is possible, but that would definitely be an odd situation.

 

Have you tried installing the current Intel RST driver from https://downloadcenter.intel.com/download/29007/Intel-Rapid-Storage-Technology-Intel-RST-User-Interf... just to see if that replaced it with an Intel driver?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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Sashkus
Paper Tape
Posts: 6
Registered: ‎09-06-2019
Location: US
Views: 101
Message 8 of 9

Re: Problem with SATA after Win 10 1903 update

Aryeh,

 

Thank you for your help ant directing my thoughts to right direction.

 

Installing latest Intel RST did not help, however it updated my real SATA controller to the latest version. Drivers from Lenovo support page are old and Lenovo system Update did not detect driver unfortunatelly.

 

The error on the device had nothing to do with Lenovo.

 

I use CD-DVD emulation software Alcohol 120 and I found it creates virtual optical drive in the system as well as vitual Marvell SATA ACHI controller.

 

I have updated to the last Alcohol 120 version and now the device manager looks like a charm, even better.

 

Happy it is clear now!

 

 

Community SeniorMod
Community SeniorMod
Posts: 3,382
Registered: ‎12-01-2007
Location: US
Views: 86
Message 9 of 9

Re: Problem with SATA after Win 10 1903 update

Hello,


That is very interesting.  I haven't used Alcohol 120% in about a decade, since Windows 7 natively.mounts ISO files.  I was unaware they included a virtual SATA port driver for their virtual optical drive. 

 

Glad to see you were able to resolve your issue!

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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