Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: P and W Series Mobile Workstations
All Forum Topics
Options

8 Posts

04-15-2017

United States of America

12 Signins

124 Page Views

  • Posts: 8
  • Registered: ‎04-15-2017
  • Location: United States of America
  • Views: 124
  • Message 1 of 2

Replacing Touchpad/Trackpad

2017-05-26, 2:46 AM

Hello everyone, 

 

I am having to send my Lenovo ThinkPad P50 to the service depot to have the touchpad and perhaps more replaced due to the trackpad not performing properly. The right click works intermittently both on the bottom and top right click button. The scroll feature at times stops working and the left click usually starts performing right click operations randomly. I knew it wasn't the driver after uninstalling and reinstalling it a few times including the keyboard driver. Has anyone here ever had to have their touchpad replaced?

Reply
Options

12665 Posts

11-30-2015

Philippines

7280 Signins

749895 Page Views

  • Posts: 12665
  • Registered: ‎11-30-2015
  • Location: Philippines
  • Views: 749895
  • Message 2 of 2

Re: Replacing Touchpad/Trackpad

2017-05-26, 10:16 AM

Hi RegEdit1 , 

 

Welcome to the Community Forums.

 

As the touchpad and buttons may have erratic behavior but not when using a USB mouse, then best that you have your warranty coverage work for you as the entire upper case that includes the touchpad mechanism to be checked.

 

Reviewing the hardware disassembly guide would take several screws needed to be worked at for the repair.

Sending it over could be a good option in terms of hardware issue for full functionality check.

 

Regards



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms