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RegEdit1
Fanfold Paper
Posts: 5
Registered: ‎04-15-2017
Location: US
Views: 1,050
Message 1 of 2

Replacing Touchpad/Trackpad

Hello everyone, 

 

I am having to send my Lenovo ThinkPad P50 to the service depot to have the touchpad and perhaps more replaced due to the trackpad not performing properly. The right click works intermittently both on the bottom and top right click button. The scroll feature at times stops working and the left click usually starts performing right click operations randomly. I knew it wasn't the driver after uninstalling and reinstalling it a few times including the keyboard driver. Has anyone here ever had to have their touchpad replaced?

Sr Support Specialist
Posts: 8,539
Registered: ‎11-30-2015
Location: PH
Views: 988
Message 2 of 2

Re: Replacing Touchpad/Trackpad

Hi RegEdit1 , 

 

Welcome to the Community Forums.

 

As the touchpad and buttons may have erratic behavior but not when using a USB mouse, then best that you have your warranty coverage work for you as the entire upper case that includes the touchpad mechanism to be checked.

 

Reviewing the hardware disassembly guide would take several screws needed to be worked at for the repair.

Sending it over could be a good option in terms of hardware issue for full functionality check.

 

Regards



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