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nechavarria
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Posts: 16
Registered: ‎02-07-2014
Location: Chicago
Views: 2,837
Message 1 of 12

SSD "adapter/spacer" missing in ThinkPad 9.5mm SATA Hard Drive Bay Adapter IV for W540

Hello guys!

We are trying to install a Crucial m500 960Gb SSD into the hard drive bay adapter for the w540.
While the drive fits, once it's connected is not snug and kind of "rattles" inside the bay adapter.
It turns out that you need one of this little adapter/spacers that are present in the actual main SSD that came with the machine.

We've searched everywhere for the part number or even it's name, with no luck.

Here's the picture of the part:

 

Link to image


How can we get one?

Shouldn't this part be included in the Hard Drive Bay Adapter IV?


Thanks so much for your help!

Nicolas E.

 

Moderator note: images totalling more than 50k converted to links per forum rules:  Lenovo Community Participation Rules

nechavarria
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Posts: 16
Registered: ‎02-07-2014
Location: Chicago
Views: 2,737
Message 2 of 12

Re: SSD "adapter/spacer" missing in ThinkPad 9.5mm SATA Hard Drive Bay Adapter IV for W540

No one has ever wanted to install a Crucial m500 SSD in the Hard Drive Bay Adapter?
LocalStorage0
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Posts: 10
Registered: ‎01-30-2014
Location: USA
Views: 2,721
Message 3 of 12

Re: SSD "adapter/spacer" missing in ThinkPad 9.5mm SATA Hard Drive Bay Adapter IV for W540

I'm using the same drive (m500-960GB) and did not get a spacer.  I just took some non-conductive / ant-static tape and secured the drive.  Doesn't make any noise and seems to stay in place.

nechavarria
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Posts: 16
Registered: ‎02-07-2014
Location: Chicago
Views: 2,718
Message 4 of 12

Re: SSD "adapter/spacer" missing in ThinkPad 9.5mm SATA Hard Drive Bay Adapter IV for W540

Thanks LocalStorage0!

However this solution is not optimal/elegant for this type of machine and even more so if you are delivering this to a customer...  Lenovo should provide the adequate spacer/bracket to install third party drives, free or for charge but the part number should exist.

 

I called tech support and the part-number does not exist, the afforementioned bracket only comes if you buy a Lenovo HD/SSD....

 

A real solution is needed...

 

Thanks again!!

LocalStorage0
Fanfold Paper
Posts: 10
Registered: ‎01-30-2014
Location: USA
Views: 2,706
Message 5 of 12

Re: SSD "adapter/spacer" missing in ThinkPad 9.5mm SATA Hard Drive Bay Adapter IV for W540

Agreed.  Maybe someone who configured a dual SSD configuration could check to see how the second hard drive is mounted?  I'm confortable with using non-static tape since I know the drive isn't going anywhere.  However, it doesn't screem build quality to a customer.

saboot
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Posts: 3
Registered: ‎08-21-2014
Location: Knoxville, TN
Views: 2,014
Message 6 of 12

Re: SSD "adapter/spacer" missing in ThinkPad 9.5mm SATA Hard Drive Bay Adapter IV for W540

Apparently the part number is 04x5421 according to a review on the adapter page (http://shop.lenovo.com/us/en/itemdetails/0B47315/460#Reviews)

 

I completely agree that this is so incredibly frustrating. I called the tech support and parts ordering and no one had any idea what I was talking about and repeated that I must have purchased the wrong size hard drive (not the case).

 

I haven't heard anything official from Lenovo/Thinkpad, your customers have been using external drives for years why did you mess this all up now!?

 

Either include the simple rubber part or let us order one!

SaganAndroid
Serial Port
Posts: 49
Registered: ‎08-03-2015
Location: US
Views: 1,080
Message 7 of 12

Re: SSD "adapter/spacer" missing in ThinkPad 9.5mm SATA Hard Drive Bay Adapter IV for W540

Saboot, can you repost that URL? It seems not to work. I removed the trailing ) but that didn't make it work.

Community Moderator
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Posts: 757
Registered: ‎06-20-2011
Location: US
Views: 1,072
Message 8 of 12

Re: SSD "adapter/spacer" missing in ThinkPad 9.5mm SATA Hard Drive Bay Adapter IV for W540


@SaganAndroid wrote:

Saboot, can you repost that URL? It seems not to work. I removed the trailing ) but that didn't make it work.


Try this Link:

 

http://shop.lenovo.com/us/en/itemdetails/0B47315/460#

 

Cheers

 

DragonRider

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I'm DO'ing IT

Yoga 900 Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz (Skylake-Y)

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SaganAndroid
Serial Port
Posts: 49
Registered: ‎08-03-2015
Location: US
Views: 1,057
Message 9 of 12

Re: SSD "adapter/spacer" missing in ThinkPad 9.5mm SATA Hard Drive Bay Adapter IV for W540

When I click that, it shows the bay adapter, not the spacer.

SaganAndroid
Serial Port
Posts: 49
Registered: ‎08-03-2015
Location: US
Views: 350
Message 10 of 12

Re: SSD "adapter/spacer" missing in ThinkPad 9.5mm SATA Hard Drive Bay Adapter IV for W540

That link does not work Dragnoak.
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