11-30-2016 09:14 AM - edited 11-30-2016 09:18 AM
For several months, I have had Samsung Magician 4.97 installed on my P70's Windows 7 and Windows 10 boot drives -- both are original Lenovo-suppled and installed 512 GB Samsung NVMe drives.
This utility offered limited functionality, simply recognizing the drives and allowing them to be benchmarked, tested and described but nothing else. No ability to update firmware, adjust caching or over-provision the drives. Moreover, Lenovo has previously not responded to my posted queries regarding how to update the firmware on these units, as they are out of sync -- one of the devices has a much older rev. level than the other and I dare not try to set-up a RAID array under these conditions.
I was hoping the newly released Ver. 5.00 of Magician would remedy this. However, circumstances have become worse, as the utility does not even "see" the two NVMe drives.
Does anyone else have experience with 5.00 or a potential fix to the firmware update issue? Any insights or opinions would be appreciated.
11-30-2016 08:03 PM
There are 2 types of Samsung SSDs: the retail drives, sold directly to consumers in boxes with manufacurer's warranty, and the OEM drives that are sold by system builders as part of systems. OEM drives are covered by the warranty on the system and are not covered by Samsung's warranty. Magician provides full functionality only on retail drives
12-01-2016 02:06 AM
Looking at the following article from Amy_Lenovo:
"As result, Lenovo recommend purchasing a ThinkPad M.2 PCIe-NVMe SSD to guarantee support of HDD passwords, device power management, encryption, and device thermal management on ThinkPads."
So, get OEM NVMe SSD, one gets only system warranty, and support of HDD passwords, device power management, encryption, and device thermal management but NO Magician support.
Get retail drive - one gets full warranty, Magician support but NO support of HDD passwords, device power management, encryption, and device thermal management.
If correct, then how MESSED up is that??
12-01-2016 07:01 AM
"Messed-up" is not a strong enough term. Those of us who pay a very substantial premium for authentic Lenovo OEM parts have an expectation that they will be properly supported. I would have no issue with the Samsung utilities not working properly with ThinkPads IF Lenovo supplied adequate utilities and support for the parts it supplies.
As it stands, we are cursed with orphan components; no firmware updates, no ability to adjust performance characteristics, etc. In my case, that a machine shipped with parts (at the same time) with different rev. level firmware and no recourse to correct the situation, is beyond unreasonable.
12-01-2016 08:15 AM
I've ordered a P50 with 1TB NVMe.
Am wondering if I should cancel my order (it has not been shipped yet) and place another order with spinner HDD and wait for full support from Lenovo for retail Samsung SSD.
I was being polite with 'MESSED' there are other words that do come readily to mind but there is a filter that stops me from either saying or typing.
12-01-2016 08:30 AM - edited 12-01-2016 08:31 AM
Like many problems, no clear solution. Here are the apparent trade-offs:
So, you have to decide which of two sub-optimal solutions to accept. I opted for Lenovo, concerned about reliability of new tech like NVMe drives, needing high availability of the system and being familiar with Lenovo's service options. It is unfortunate that one cannot have the best of both worlds, as would be reasonably expected from a top-tier vendor of high-end equipment.
When you buy a car, the manufacturer never tells you that you must fill-up the tires with air only their own dealers' pumps and further, that they will not ensure compatibility with the rest of the industry's tools......
12-01-2016 09:14 AM
Well, apart from the car analogy, what I fail to understand is:
How can users update drives for all other third party components (when those drivers become available) etc but not for Samsung NVMe drives?
That is bizarre.
12-01-2016 09:27 AM - edited 12-01-2016 09:31 AM
I recently bought a nice T460s for a family member - slightly used only. Very lovely laptop I must say, with 256 GB of Samsung SSD. I also have a P50 but with HDDs as my personal laptop, which is qhy I frequent this forum. But you got to be kidding me - the Magician Tool cannot even report how many bytes have been written to the SSD in its lifetime. Does anyone know how to see this "wear level" anywhere on OEM Samsungs?
This make me really not see the point in OEM SSDs. I suppose this is mostly Samsung's decision/policy, but it would be nice if Lenovo offered a similar tool to see this - actually less bloated and more simplistic would be nice
12-01-2016 10:00 AM
My guess (and that's all it is) is that OEM versions of these drives have a different embedded signature which identifies them as such and "to be excluded" from retail support tools and manufacturers warranty support. That would be perfectly OK if Lenovo repackaged Samsung's tools or provided an alternative which included basic functionality expected by SSD users.
Some of Lenovo's OEM parts do, in-fact, receive periodic firmware updates -- some CD-R drives were updated fairly recently, for example. It is exasperating that items which are still rapidly evolving (e.g. NVMe drives) are not given the same degree of attention.
At the end of the day, it is probably an "economy" measure as there is no other explanation that readily comes to mind.
12-01-2016 10:08 AM - edited 12-01-2016 10:09 AM
The fingers point both ways -- clearly Samsung opts-out of incurring support costs for components they sell in bulk to OEMS, while the OEMS do not want to spend to support third-party parts that they embed.
In the end, economics carry the day and consumers always get the short-end of the stick....