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rickshaw
SCSI Port
Posts: 34
Registered: ‎11-07-2011
Location: Canada
Views: 30,004
Message 1 of 9

SmartAudio error: Failed to initialize

Hi,

 

Suddenly the AmartAudio Control Panel applet has stopped working on my W520, I get the message pasted below (Failed to initialize SmartAudio).

 

I uninstalled the originalaudio driver the installed the new one found at the link below but I get the same error message.

 

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/8aad11ww.exe

 

smartaudio.png

 

I started using Smart Audio only a couple of weeks ago when I got a Bose Bluetooth speaker and wanted to adjust the default audio settings to play my classic rock music collection.

 

Would appreciate any suggestions to get it going again.

 

Thanks

__________________________________________________________________________________________________________
W520 (4270 CTO) | i7-2820QM (8mb cache) | BIOS 1.40 | 1920x1080 FHD | Sensor |
Hybrid Seagate 750gb | 16 GB 1333 mHz RAM | 2000M NVIDIA GPU 2gb | Ultimate-N 6300 | Windows 7 Professional (64-bit)
Guru
Posts: 2,028
Registered: ‎04-20-2008
Location: US
Views: 30,153
Message 2 of 9

Re: SmartAudio error: Failed to initialize

I assume that the Bose speaker connects via USB. If so, then you need to go into the Windows Control Panel and set the default audio device to the SmartAudio Controller. Then go into Smart Audio and set it for Muti-Stream instead of classic. You can then control which devices are running concurrently. The Windows Media Player can be set to use either the Default Audio Device or a specific one depending on your choice.I orginally had a similar issue with the Lenovo USB Audio device in the USB 3.0 dock, but I was able to configure the proper system behavior through the interaction of the Sound section of the control panel and then through the Smart Audio control panel. Works really nicely now, but the setup was non-intuitive.

 

Here are some screenshots of a sample config:

 

Sound.PNG

 

SMA (971x711).jpg

 

SMA1 (971x706).jpg

 


P53 XEON 2276 BIOS 1.16 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.32, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.24,Xeon Processor, 32GB, PM981 1TB x 2, RAID1
T470s, 16GB RAM, BIOS 1.10, i7-7500, WQHD display, 512GB PM961 PCIe NVMe SSD
rickshaw
SCSI Port
Posts: 34
Registered: ‎11-07-2011
Location: Canada
Views: 29,955
Message 3 of 9

Re: SmartAudio error: Failed to initialize

Hi harrisb,

 

Well, it's actually a wireless bluetooth speaker but it does have USB capability which I have not tried yet. 

 

However, I was able to adapt your suggestion and get smart audio to get working again.  As I had mentioned the only reason I wanted SA is to use its equalization feature.

 

Here is what I did.  I removed the BT device and made the conexant the default playback device in the sound applet.  Then I disabled any other devices in it.  At this point SA started working again.  I repaired the Bose speaker as a BT device.  Then in the sound applet re-enabled the disabled devices (which included another BT headset, a Sony which I use mainly for Skype).

 

FYI it's the Bose Soundlink speaker. Highly recommend it, sound it far superior to the built in speakers, plus you can pair with your other BT audio devices (upto 6) such as ipod, smartphones, etc. I have four already paired to it.

 

Thanks again.

__________________________________________________________________________________________________________
W520 (4270 CTO) | i7-2820QM (8mb cache) | BIOS 1.40 | 1920x1080 FHD | Sensor |
Hybrid Seagate 750gb | 16 GB 1333 mHz RAM | 2000M NVIDIA GPU 2gb | Ultimate-N 6300 | Windows 7 Professional (64-bit)
Guru
Posts: 2,028
Registered: ‎04-20-2008
Location: US
Views: 29,943
Message 4 of 9

Re: SmartAudio error: Failed to initialize

Glad it worked out. I'm using a BOSE audio system from the late 1990's that has a wired AUX input (hence the appearance of the headphone connector in SA which is really the speaker system). I have cubes mounted on the wall and the sub-woofer next to the desk. Really nice sound and wonderful bass.

 

 


P53 XEON 2276 BIOS 1.16 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.32, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.24,Xeon Processor, 32GB, PM981 1TB x 2, RAID1
T470s, 16GB RAM, BIOS 1.10, i7-7500, WQHD display, 512GB PM961 PCIe NVMe SSD
Busman
Ctrl-Alt-Del
Posts: 20
Registered: ‎03-01-2012
Location: Montana
Views: 28,337
Message 5 of 9

Re: SmartAudio error: Failed to initialize

I tried this fix, but it didn't work for me.

 

The steps I followed:  I removed my Creative Bluetooth Speakers from devices, restarted to make sure they did not appear in the windows sound window.  At this point, I was able to open Conexant Smart Audio.  I set  Smartaudio to multistream instead of classic.  Then I reinstalled the Bluetooth speakers.  At this point, I was unable to open Conexant Smartaudio -- even though the Conexant speakers are still listed as the default playback device.

 

Not sure what to try next.

 

 

W520, Win 7 64 pro, i7 2760QM, Intel 160GB SSD, 16 GB ram, Nvidia Quadro 1000M, Conexant 20762 Smartaudio HD.

W520 4270CTO: i7-2760QM, 16GB RAM, Samsung 830 Series SSD 256GB, Quadro 1000M, Centrino Ultimate-N 6300
Busman
Ctrl-Alt-Del
Posts: 20
Registered: ‎03-01-2012
Location: Montana
Views: 28,307
Message 6 of 9

Re: SmartAudio error: Failed to initialize

As far as I can tell, this issue is far from resolved, since the above fix doesn't work for everyone -- at least, it didn't work for me.
W520 4270CTO: i7-2760QM, 16GB RAM, Samsung 830 Series SSD 256GB, Quadro 1000M, Centrino Ultimate-N 6300
rickshaw
SCSI Port
Posts: 34
Registered: ‎11-07-2011
Location: Canada
Views: 28,289
Message 7 of 9

Re: SmartAudio error: Failed to initialize

I am still on older bios.  Could you try re-installing audio drivers and Smartaudio?

 

Any help from tech support?

__________________________________________________________________________________________________________
W520 (4270 CTO) | i7-2820QM (8mb cache) | BIOS 1.40 | 1920x1080 FHD | Sensor |
Hybrid Seagate 750gb | 16 GB 1333 mHz RAM | 2000M NVIDIA GPU 2gb | Ultimate-N 6300 | Windows 7 Professional (64-bit)
Busman
Ctrl-Alt-Del
Posts: 20
Registered: ‎03-01-2012
Location: Montana
Views: 28,234
Message 8 of 9

Re: SmartAudio error: Failed to initialize

I am running with bios 1.40 .  I uninstalled and reinstalled SmartAudio and installed the latest drivers a couple of months ago when I was troubleshooting my speaker problem.  It made no difference with the "failed to initialize" error message and the fact that SmartAudio won't load.

 

When I send the W520 in for the speaker wire repair, I mentioned the failure of SmartAudio to open in my repair info sheet.  When the laptop came back with the speakers repaired, SmartAudio opened once, and once only.  Then it went back to being gone -- until I completely uninstalled my Bluetooth speakers.

 

I can get the program to open if the Bluetooth speakers are not installed and the on board speakers are checked as the defalt device.  Like I said earlier, I attempted the procedure indicated earlier in this thread.  With the bluetooth speakers absent from the system, I was able to open SmartAudio and set it to multi stream as suggested.  However, as soon as I reinstalled the bluetooth speakers and connected them, SmartAudio failed to load or initialize.  This is true even if the on board speakers are set as the defalt device.

 

W520 4270CTO: i7-2760QM, 16GB RAM, Samsung 830 Series SSD 256GB, Quadro 1000M, Centrino Ultimate-N 6300
Busman
Ctrl-Alt-Del
Posts: 20
Registered: ‎03-01-2012
Location: Montana
Views: 28,127
Message 9 of 9

Re: SmartAudio error: Failed to initialize

 
W520 4270CTO: i7-2760QM, 16GB RAM, Samsung 830 Series SSD 256GB, Quadro 1000M, Centrino Ultimate-N 6300

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