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Guru
Posts: 1,832
Registered: ‎04-20-2008
Location: US
Views: 242
Message 1 of 3

TB3 Gen2 Workstation dock FW 3.1.61 update process blue screens P1 with Windows 1903

I've been trying to apply the latest FW update to my TB3 Gen Workstation Dock without success. Program files are from here:

 

https://support.lenovo.com/us/en/downloads/DS505188

 

Each time that I run the FW update process and the application begins to update the FW, the system will Blue Screen with a DMA verify code and the system halts. There is nothing attached to the dock except the power bricks. The previous FW update of 3.1.53 worked properly. When the system restarts, Windows runs a disk check on the C:drive so it's a really hard stop. My P1 is running Windows 1903 and RAID 1. 

 

Anyone else with this issue yet?

 

 


P70 XEON 1505, BIOS 2.31, UHD 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.23,Xeon Processor, 32GB, PM981 1TB x 2, RAID1
T470s, 16GB RAM, BIOS 1.10, i7-7500, WQHD display, 512GB PM961 PCIe NVMe SSD
Guru
Posts: 1,832
Registered: ‎04-20-2008
Location: US
Views: 169
Message 2 of 3

Re: TB3 Gen2 Workstation dock FW 3.1.61 update process blue screens P1 with Windows 1903

Restored the system this AM, re-downloaded the FW update file, and ran the exe again. This time, no BSOD, update completed sucessfully and the dock is now at 3.1.61.

 

BTW, I also changed the TB3 software and driver to the latest Intel DCH version prior to running the update. I'm not sure if this made a difference in the success.

 


P70 XEON 1505, BIOS 2.31, UHD 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.23,Xeon Processor, 32GB, PM981 1TB x 2, RAID1
T470s, 16GB RAM, BIOS 1.10, i7-7500, WQHD display, 512GB PM961 PCIe NVMe SSD
abax2000
Punch Card
Posts: 88
Registered: ‎07-14-2017
Location: GR
Views: 153
Message 3 of 3

Re: TB3 Gen2 Workstation dock FW 3.1.61 update process blue screens P1 with Windows 1903

Followed same steps on P52, 1809. Updated OK.

As OP suggested, unplug everything except laptop before update.

P52, 8850H, P2000, W10pro 1903

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