03-08-2018 10:32 PM
I feel like a bit of an idiot. My work has supplied me a P50 laptop and it came with a stylus pen. I figured I must have been given a touchscreen version of the P50... but now I'm not so sure.
Screen Part Number: 00NY503
Walter FRU LCD ASM 15.6 FHD BOE with Mutto
The monitor shows as a "MONITOR\LEN40BA" type in Windows Device Manager (i.e. Properties --> Details --> Property (Hardware IDs)).
The screen doesn't respond to finger touches or stylus touches. Changed batteries in the pen for brand new ones. Not too sure if a specific driver is needed. I'm guessing I've been led astray here but wanted a second opinion... Thanks
03-09-2018 09:21 AM - edited 03-09-2018 09:30 AM
I'm not familiar with the outlet where the machine was bought, but 00NY503 is supposed to be a touchscreen. Are there any problem devices in device manager? Under device manager, look under human interface devices for a touch screen. Try updating drivers with Lenovo Vantage or Lenovo System Update.
03-09-2018 04:33 PM
Appreciate the reply but yes... I've done that and no errors/etc in device manager. Device manager is clear. System update says all good. Manually pushed the driver from Lenovo's website for the monitor (windows auto update has a more recent driver). No change.
Honestly not sure where it was purchased and whether that was the outlet. But that is the only place that returns a result for the laptop model number in google.
Does anyone know if the touch screen works only through active pen or would a finger be enough to activate the touch screen?
Might have to reach out to Lenovo support direct and see what they suggest...
03-09-2018 08:02 PM
It should work with finger or active pen