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Wallenberg12
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Posts: 28
Registered: ‎04-02-2018
Location: GB
Views: 1,098
Message 1 of 7

ThinkPad Thunderbolt 3 Workstation Dock used with P1 loses connection when put to sleep/ hibernation

Hi, I'm using the new ThinkPad Thunderbolt 3 Workstation Dock which came out with the P52 with my P1. So far it almost works fine when you boot up, but whenever I disconnect the machine from it after sending it to sleep or hibernation (like overnight)  and plug it in the other day the mouse and keyboard are not detected.
I need to reboot the laptop to use them again with the dock. Thats really annoying. I thought it might be a driver issue but after updating to the newsest drivers from lenovo the problem persists. 

Has anybody a solution for that? Of course all other updates from Lenovo side are in  place..and I'm still using windows 10 1803.

the mouse is a razer deathadder and the keyboard a Filco majestouch 2.

Is that the typical glitch of a new product we always have to face as beta testers :-)

 

Merci A

Wallenberg12
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Posts: 28
Registered: ‎04-02-2018
Location: GB
Views: 1,069
Message 2 of 7

Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

Found this, there is a new utility you need to install when you use the new dock. its called: 

 

ws3.png

 

but still when you put the laptop into sleep mode, and it wakes up the connection for LAN , Mouse and Keyboard are gone. you need to reboot. Pls fix this Lenovo, very annoying for such an expensive kit...

F12358
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Posts: 7
Registered: ‎10-02-2018
Location: US
Views: 947
Message 3 of 7

Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

I'm experiencing the same issue with my Thinkpad P1, Thunderbolt 3 Workstation dock and Filco majestouch 2.  Whenever the PC wakes from sleep the keyboard isn't detected - I have to open the laptop and log in, and then the keyboard starts working.  I too have installed the latest drivers and firmware for the dock.  I'm using Windows 10 1709.

Wallenberg12
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Posts: 28
Registered: ‎04-02-2018
Location: GB
Views: 942
Message 4 of 7

Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

So, any ideas what to do. Apart from the sleep mode it works fine...

Wallenberg12
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Posts: 28
Registered: ‎04-02-2018
Location: GB
Views: 897
Message 5 of 7

Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

xiaomeng
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Registered: ‎12-05-2017
Location: CN
Views: 638
Message 6 of 7

Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

Hi, Wallenberg

Have you solved this problom yet? 

If you still meet this issue. you can update the lateste dock FW from below link:

 

https://support.lenovo.com/us/en/downloads/DS505188

 

Hope it can helpful for you.

Wallenberg12
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Posts: 28
Registered: ‎04-02-2018
Location: GB
Views: 595
Message 7 of 7

Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

merci, I will try if it improves things. did it work for you?

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