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28 Posts

04-02-2018

GB

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ThinkPad Thunderbolt 3 Workstation Dock used with P1 loses connection when put to sleep/ hibernation

2018-11-24, 12:09 PM

Hi, I'm using the new ThinkPad Thunderbolt 3 Workstation Dock which came out with the P52 with my P1. So far it almost works fine when you boot up, but whenever I disconnect the machine from it after sending it to sleep or hibernation (like overnight)  and plug it in the other day the mouse and keyboard are not detected.
I need to reboot the laptop to use them again with the dock. Thats really annoying. I thought it might be a driver issue but after updating to the newsest drivers from lenovo the problem persists. 

Has anybody a solution for that? Of course all other updates from Lenovo side are in  place..and I'm still using windows 10 1803.

the mouse is a razer deathadder and the keyboard a Filco majestouch 2.

Is that the typical glitch of a new product we always have to face as beta testers :-)

 

Merci A

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28 Posts

04-02-2018

GB

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Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

2018-11-24, 14:29 PM

Found this, there is a new utility you need to install when you use the new dock. its called: 

 

 

but still when you put the laptop into sleep mode, and it wakes up the connection for LAN , Mouse and Keyboard are gone. you need to reboot. Pls fix this Lenovo, very annoying for such an expensive kit...

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7 Posts

10-02-2018

US

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Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

2018-11-29, 14:26 PM

I'm experiencing the same issue with my Thinkpad P1, Thunderbolt 3 Workstation dock and Filco majestouch 2.  Whenever the PC wakes from sleep the keyboard isn't detected - I have to open the laptop and log in, and then the keyboard starts working.  I too have installed the latest drivers and firmware for the dock.  I'm using Windows 10 1709.

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28 Posts

04-02-2018

GB

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Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

2018-11-29, 14:58 PM

So, any ideas what to do. Apart from the sleep mode it works fine...

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28 Posts

04-02-2018

GB

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Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

2018-12-01, 12:41 PM

I found that

 

https://blog.jonschneider.com/2013/04/workaround-thinkpad.html

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19 Posts

12-05-2017

CN

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Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

2019-01-24, 11:20 AM

Hi, Wallenberg

Have you solved this problom yet? 

If you still meet this issue. you can update the lateste dock FW from below link:

 

https://support.lenovo.com/us/en/downloads/DS505188

 

Hope it can helpful for you.

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28 Posts

04-02-2018

GB

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Re: Issue with ThinkPad Thunderbolt 3 Workstation Dock for P1

2019-01-25, 15:22 PM

merci, I will try if it improves things. did it work for you?

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