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concerned807
Blue Screen Again
Posts: 4
Registered: ‎07-15-2011
Location: Baltimore USA
Views: 1,295
Message 1 of 5

ThinkPad W520: Parts Wrongly Listed in and/or Missing from Lenovo Order Status Page

I ordered a configured ThinkPad W520 off Lenovo.com for USD1500 yesterday.  Later when I went back to check my order status, to my surprise some parts were either shown up incorrectly or simply missing.

For example my ThinkPad W520 includes (but not limited to) these parts:

Parts missing from Lenovo Order Status page:
UltraNav with TrackPoint & touchpad
Express Card Slot & 4 in 1 Card Reader
Question: Where are they? Why missing?

Parts shown incorrectly on Lenovo Order Status page:
I've ordered: 15.6" FHD (1920 x 1080) LED Backlit Anti-Glare Display, Mobile Broadband Ready
Lenovo Order Status page shows: SBB 15.6FHD (1900 X 1080) LED
Question: Why 1900 instead of 1920? What gives?

To be on the safe, I tried hard to match each of the parts consisting my ThinkPad W520. So far the above are my concerns. I know many of you are long-time Lenovo patrons. I'd appreciate your patience look through the below complete lists and advise if Lenovo indeed have received my order correctly.

Thank you very much!

*********************************
[B][U]The ThinkPad W520 I've order: [/U][/B]
Part Number: 4270CTO
ThinkPad W520 - 1 Yr Depot Topseller Warranty
Processor: Intel Core i7-2720QM Processor (2.20GHz, 6MB L3)
Operating system: ThinkPad PC DOS License
Operating system language: PC DOS 2000 License
Display type: 15.6" FHD ([B][COLOR="SeaGreen"]1920 x 1080[/COLOR][/B]) LED Backlit Anti-Glare Display, Mobile Broadband Ready
System graphics: NVIDIA Quadro 2000M Graphics with 2GB DDR3 Memory
Total memory: 4 GB DDR3 - 1333MHz (1 DIMM)
Keyboard: Keyboard US English
Pointing device: [B][COLOR="SeaGreen"]UltraNav with TrackPoint & touchpad[/COLOR][/B]
Camera: 720p Camera
Storage subsystem: Internal RAID - Not Enabled
Hard drive: 320 GB Hard Disk Drive, 7200rpm
Optical device: DVD Recordable
System expansion slots: [B][COLOR="SeaGreen"]Express Card Slot & 4 in 1 Card Reader[/COLOR][/B]
Battery: 9 cell Li-Ion Battery - 55++
Power cord: Country Pack North America with Line cord & 170W AC adapter
Bluetooth: Bluetooth 3.0
Integrated WiFi wireless LAN adapters: Intel Centrino Ultimate-N 6300 (3x3 AGN)
Integrated mobile broadband: Integrated Mobile Broadband - Upgradable
Language pack: Language Pack US English


[B][U]ThinkPad W520 shown under Lenovo Order Status:[/U][/B]
4270CT       CONFIGURED SYSTEM
0A68541       SBB ICI7-2720QM                        
27R1799       VBB PC DOS LICENSE                        
39T7676       SBB DOS 2000 FLYER - NO                        
0A68535       SBB 15.6FHD ([B][COLOR="Red"]1900 X 1080[/COLOR][/B]) LED                        
0A68894       SBB NVQ2000M GR                        
45M4572       VBB 4GBPC3-10600DDR3 1333SODMM                        
45M4839       SBB KEYBOARDUS ENGLISH                        
0A68527       VBB NO FINGERPRINT READER                        
0A68558       SBB 720P HD CAM INT MICR                        
0A69620       SBB I RAID-NOT EN                        
0A68552       SBB 320GB HDD7200RPM                        
0A71939       SBB DVDRECORDABLE                        
0A68529       VBB ECS+4IN1CR                        
45M4816       SBB 9CELLLI-ION BATTERY                        
0A68904       SBB CPNAMLC+ 170W AC AD                        
0A68261       SBB BLUETOOTH 3.0                        
45M4804       SBB IN.CENT.ULTIMATE-N 6300                        
44C7950       SBB INT WRLSSWDAREANTWRK UPGR                        
0A68564       SBB LANG PCK US E

kirayamato26
Token Ring
Posts: 167
Registered: ‎06-05-2011
Location: Canada
Views: 1,272
Message 2 of 5

Re: ThinkPad W520: Parts Wrongly Listed in and/or Missing from Lenovo Order Status Page

You are just being paranoid, honestly.

It is a 1920x1080 screen, it is just a typo.

UltraNav with TrackPoint & touchpad is covered by these 2 lines (TrackPoint is on the keyboard with the buttons, no FPR means that it doesn't have a FPR and will only have a touchpad on the palmrest)

45M4839 SBB KEYBOARDUS ENGLISH
0A68527 VBB NO FINGERPRINT READER

Express Card Slot & 4 in 1 Card Reader is literally this line, it isn't that hard to decode, is it?

0A68529 VBB ECS+4IN1CR
stourleyk
Paper Tape
Posts: 1
Registered: ‎01-07-2012
Location: Shanghai
Views: 854
Message 3 of 5

Re: ThinkPad W520: Parts Wrongly Listed in and/or Missing from Lenovo Order Status Page

Express Card Slot & 4 in 1 Card Reader is spelled "Express Card Slot & 4 in 1 Card Reader," not "0A68529 VBB ECS+4IN1CR."

Decoding is not the customers job.
huberth
802.11n
Posts: 539
Registered: ‎07-08-2009
Location: USA
Views: 842
Message 4 of 5

Re: ThinkPad W520: Parts Wrongly Listed in and/or Missing from Lenovo Order Status Page

you are right, this is very silly! ")

 

Smiley Happy

_______________________________________________________________________
W520 4270CTO i7-2820QM Quadro2000M 1920x1080 Display 16GB RAM 2x240GB Intel 510 SSDs (RAID 0) - BIOS 1.42 - PCMark7:4,568
Samsung Series 9 15-inch NP900X4C-A03US - PCMark7: 4674
ThorsHammer
Bit Torrent
Posts: 2,423
Registered: ‎04-08-2011
Location: US
Views: 830
Message 5 of 5

Re: ThinkPad W520: Parts Wrongly Listed in and/or Missing from Lenovo Order Status Page

I wish Lenovo would send information that is clear and concise at all times.  There's no reason for them to confuse customers in electronic communications with odd sku/fru numbers and abbreviations.

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