English Community

ThinkPad NotebooksThinkPad: P and W Series Mobile Workstations
All Forum Topics
Options

2 Posts

05-19-2018

IT

20 Signins

111 Page Views

  • Posts: 2
  • Registered: ‎05-19-2018
  • Location: IT
  • Views: 111
  • Message 1 of 3

ThinkPad W530: 9 Cell Battery, 170 w adapter but still "The connected AC adapter has a lower watt"

2018-06-22, 14:02 PM

Hi, recently bought a used ThinkPad w530 in Germany.
The Computer were shipped with a 9 Cell Battery, with is 170 W Adapter, Windows 10 64 bit.

I don't know why, but when I turn On the computer, it shows off: 

"The connected AC adapter has a lower wattage than the recommended model which was shipped with the system. To boot with the AC adapter, please connect the AC adapter which was shipped with the system.

Press Esc to continue."

 

Laptop charge only when it's in hibernate / power off state

I tried powering it on without battery
result- seems to boot, but after 2 second the computer power off
Tried checking the AC port.
Result- does not seem to be loose. The cable from the port to the motherboard is also in good shape as well as the cables to the back of the port.
Tried uninstalling and reinstalling the power manager
Result- does not fix the problem. Laptop still doesnt charge
Tried checking the battery health
Result- battery is also fine.

Tried battery hard reset

Does not fix the problem

Tried to install Lenovo Vantage, and turned off aereoplane mode

Does not fix the problem

 

I read all  the post related to this problem on the internet, but nothing seems to work.

In addition, the German seller does not respond to my emails.

 

Any suggestion?

 

 

Reply
Options

3586 Posts

12-02-2007

US

8969 Signins

184176 Page Views

  • Posts: 3586
  • Registered: ‎12-02-2007
  • Location: US
  • Views: 184176
  • Message 2 of 3

Re: ThinkPad W530: 9 Cell Battery, 170 w adapter but still "The connected AC adapter has a lowe

2018-06-25, 8:55 AM

Hello,

 

Did the Lenovo ThinkPad W530 come with the original genuine Lenovo AC adapter, or did the seller provide an aftermarket one?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English


Need an answer, fast? Try using Browser Search to find it in the Lenovo and Moto Community
Reply
Options

2 Posts

05-19-2018

IT

20 Signins

111 Page Views

  • Posts: 2
  • Registered: ‎05-19-2018
  • Location: IT
  • Views: 111
  • Message 3 of 3

Re: ThinkPad W530: 9 Cell Battery, 170 w adapter but still "The connected AC adapter has a lowe

2018-06-26, 9:14 AM

Yes, it came with Original Lenovo 170W 20 v adapter

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save