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imfonta
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Posts: 2
Registered: ‎05-19-2018
Location: IT
Views: 284
Message 1 of 3

ThinkPad W530: 9 Cell Battery, 170 w adapter but still "The connected AC adapter has a lower watt"

Hi, recently bought a used ThinkPad w530 in Germany.
The Computer were shipped with a 9 Cell Battery, with is 170 W Adapter, Windows 10 64 bit.

I don't know why, but when I turn On the computer, it shows off: 

"The connected AC adapter has a lower wattage than the recommended model which was shipped with the system. To boot with the AC adapter, please connect the AC adapter which was shipped with the system.

Press Esc to continue."

 

Laptop charge only when it's in hibernate / power off state

I tried powering it on without battery
result- seems to boot, but after 2 second the computer power off
Tried checking the AC port.
Result- does not seem to be loose. The cable from the port to the motherboard is also in good shape as well as the cables to the back of the port.
Tried uninstalling and reinstalling the power manager
Result- does not fix the problem. Laptop still doesnt charge
Tried checking the battery health
Result- battery is also fine.

Tried battery hard reset

Does not fix the problem

Tried to install Lenovo Vantage, and turned off aereoplane mode

Does not fix the problem

 

I read all  the post related to this problem on the internet, but nothing seems to work.

In addition, the German seller does not respond to my emails.

 

Any suggestion?

 

 

Community SeniorMod
Community SeniorMod
Posts: 3,285
Registered: ‎12-01-2007
Location: US
Views: 222
Message 2 of 3

Re: ThinkPad W530: 9 Cell Battery, 170 w adapter but still "The connected AC adapter has a lowe

Hello,

 

Did the Lenovo ThinkPad W530 come with the original genuine Lenovo AC adapter, or did the seller provide an aftermarket one?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

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imfonta
Fanfold Paper
Posts: 2
Registered: ‎05-19-2018
Location: IT
Views: 205
Message 3 of 3

Re: ThinkPad W530: 9 Cell Battery, 170 w adapter but still "The connected AC adapter has a lowe

Yes, it came with Original Lenovo 170W 20 v adapter

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