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bhorv67
Paper Tape
Posts: 6
Registered: ‎11-22-2018
Location: US
Views: 280
Message 1 of 4

Thinkpad P1 Trackpad Finger Gestures Not Working

This laptop is one day old. When I first turned it on, after setting it up, the 2 finger scrolling and 2 finger tap was working fine. There were some updates the laptop did. After the updates, finger gestures are not working at all. I can only single tap to select. Scrolling doesn't work. 2 finger tap doesn't work. 

I've enabled and disabled the trackpad options in the control panel. Doesn't help. I've reset the trackpad settings. Doesn't help.

 

As far as I can tell I have the latest drivers. 

2400.00 laptop. So far, not so good. 

kevin_jarrett
Punch Card
Posts: 32
Registered: ‎06-04-2015
Location: US
Views: 215
Message 2 of 4

Re: Thinkpad P1 Trackpad Finger Gestures Not Working

Can confirm, just updated the Synaptic driver (V.19.5.19.33) and all gestures lost. Uninstalled & reinstalled the hardware, no change. Calling support. Worked perfectly before the update...
P1: 8850H, FHD, 16gb, 512gb, P2000, IR Camera, Windows 10 Pro
T450s & X201t & M93p, too
bhorv67
Paper Tape
Posts: 6
Registered: ‎11-22-2018
Location: US
Views: 209
Message 3 of 4

Re: Thinkpad P1 Trackpad Finger Gestures Not Working

Strangely enough, the trackpad started working a few days after I posted this thread. I uninstalled all Synaptic drivers and then all was working. Odd.
I recall this same thing happening with an older laptop 4 years ago.
kevin_jarrett
Punch Card
Posts: 32
Registered: ‎06-04-2015
Location: US
Views: 207
Message 4 of 4

Re: Thinkpad P1 Trackpad Finger Gestures Not Working

Just had a remote support session, he reinstalled some drivers, all is well.

P1: 8850H, FHD, 16gb, 512gb, P2000, IR Camera, Windows 10 Pro
T450s & X201t & M93p, too

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