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SpicySalsaDance
What's DOS?
Posts: 3
Location: US
Views: 2,206
Message 11 of 56

Re: Thinkpad P50 graphics 22.21.13.8229 (2017/09/05) crash when wake up from sleep

Thanks so much for the help, just rolled back mine and it's working fine now.

SpicySalsaDance
What's DOS?
Posts: 3
Location: US
Views: 2,206
Message 12 of 56

Re: Thinkpad P50 graphics 22.21.13.8229 (2017/09/05) crash when wake up from sleep

I did the same thing and it didn't work. I had to roll back the driver for the Intel p530 graphics to 21.20.16.4550 and now it works fine.

i2000s
HDMI
Posts: 306
Location: US
Views: 2,192
Message 13 of 56

Re: Thinkpad P50 graphics 22.21.13.8229 (2017/09/05) crash when wake up from sleep

Why doesn't it work for my P50? I have rolled back to the previous version of the NVidia driver, and I can roll back for no more. Is this issue coupled with other drivers? 

 

Here are the drivers I have updated using Lenovo Companion last time:

 

Synaptics,

Video Features (NVidia N16S/Quadro N16P)

Integrated Camera Driver v3.5.7.5901

Realtek MultiCard Driver V10.0.15063.21299

Intel Wireless LAN Driver V19.71.1

Pantone Color Calibrator V1.3.1.6742

 

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TPs own: X31 (2003), X61T, X200T, Tablet 2, P50 (2016); Win XP-10, Ubuntu8.04-16.04.
Bullshark
SCSI Port
Posts: 48
Location: US
Views: 2,164
Message 14 of 56

Re: Thinkpad P50 graphics 22.21.13.8229 (2017/09/05) crash when wake up from sleep

I rolled back my Intel HD Graphics card, now its working. When Lenovo issues a fix, like a new driver that doesn't crash, I wanna be pinged.

Highlighted
Lenovo Staff
Lenovo Staff
Posts: 4,514
Location: NC
Views: 2,144
Message 15 of 56

Re: Thinkpad P50 graphics 22.21.13.8229 (2017/09/05) crash when wake up from sleep

Sorry for this trouble.  We confirmed that the bug is in Intel video driver .4749 and newer.  Driver .4727 and older is OK.

The problem I was able to reproduce:  after resume from sleep, display stays black and PC not usable.

How to recover:  press and hold power button until PC turns off.  Then turn on PC again.

How to avoid the problem:  In Device Manager, select Display adapters -> Intel HD Graphics -> Driver tab, then click "Roll Back Driver" button.

i2000s
HDMI
Posts: 306
Location: US
Views: 2,127
Message 16 of 56

Re: Thinkpad P50 graphics 22.21.13.8229 (2017/09/05) crash when wake up from sleep

Ok, I can confirm that rolling back on the intel driver worked for me. Previously, I rolled back the dGPU driver which didn't resolve the problem. 

 

@someotherguy, Please keep us posted here if newer drivers resolve this issue from the root! Thanks!

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TPs own: X31 (2003), X61T, X200T, Tablet 2, P50 (2016); Win XP-10, Ubuntu8.04-16.04.
Omiomio
Ctrl-Alt-Del
Posts: 7
Location: US
Views: 2,099
Message 17 of 56

Re: Thinkpad P50 graphics 22.21.13.8229 (2017/09/05) crash when wake up from sleep

Thank you for the post. I was having the same problem and the driver rollback solution worked for me.

I noticed that while the built-in display malfunctioned on wake from sleep, the external display worked through HDMI connection. Also, the problem only occurred when system was configured to use hybrid graphics and did not occur when configured for discrete graphics.

silverwolf86
Paper Tape
Posts: 4
Location: US
Views: 2,037
Message 18 of 56

Re: Thinkpad P50 graphics 22.21.13.8229 (2017/09/05) crash when wake up from sleep

I have the exact same problem as it is posted here. Just like the poster described it for his/her own problem, this started occuring after the Nvidia Quatro software update. The screen looks like this. Lenovo should mark this as bug introduced by the latest driver update, and fix it asap.

 

P.S: P50 laptop, Win10 OS.

Fsy97
Paper Tape
Posts: 2
Location: DE
Views: 2,008
Message 19 of 56

Re: Thinkpad P50 graphics 22.21.13.8229 (2017/09/05) crash when wake up from sleep

The only 100% working solution with the newest drivers for now:
Cortana Search Bar -> Power & Sleep Settings -> Sleep -> NEVER -> NEVER -> Wait for updated drivers

If you really need to fix it asap:
Cortana Search Bar -> Device Manager -> Display Adapters -> Intel HD Graphics -> Properties -> Driver -> Roll Back Driver -> Write "Intel's newer driver sucks" -> Wait a couple of minutes -> Reboot -> Start -> Power -> Sleep -> Check if it works properly

nkaufman
HDMI
Posts: 191
Location: US
Views: 1,897
Message 20 of 56

Re: Thinkpad P50 graphics 22.21.13.8229 (2017/09/05) crash when wake up from sleep

What is curious is that even though Lenovo staff have been able to reproduce the issue, the faulty driver is still available. Should have been taken down, shouldn't it?