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9 Posts

03-15-2012

Westminster, CO

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Thinkpad W510 Display randomly dies and then machine shuts down

2013-06-12, 20:45 PM

the last two days my machine has suffered a crash with similar symptoms.

 

First, the display goes blank. I can see some disk activity. This continues for maybe 20-30 seconds and then the machine shuts down. Yesterday, I had to restart the machine twice b/c the first attempt also resulted in a shutdown during the boot process.

I thought that perhaps it was an overheating issue, but I'm not convinced of that as today there was nothing obstructing the exhaust vents (though they were a bit dusty).

I'm runing windows 7 pro, 64 bit. Have an NVidia card, but I don't know about the details. Where would I find them?

 

Thanks in advance.

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6484 Posts

06-27-2008

United States of America

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Re: Thinkpad W510 Display randomly dies and then machine shuts down

2013-06-13, 4:35 AM

I wouldn't think that 60C would get you into thermal protection territory, but you may wish to pull the keyboard and give the machine a good dust blow-out. Be sure to hold the fan blades stationary while using compressed air and blow from the inside out through the exhaust vents.

 

Edit: In addition, pulling the keyboard bezel looks like it would give even better access to the fan / exhaust vent areas for a good de-dusting.

 

For reference, you can pick up your HMM here: http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74250

There are good step-by-step instructions included.

 

Regards.


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
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11867 Posts

01-02-2010

United States of America

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Re: Thinkpad W510 Display randomly dies and then machine shuts down

2013-06-12, 21:51 PM

If it is a W510, graphics are probably 1GB NVIDIA® Quadro® FX880M.  It is hard to diagnose from a thousand miles away, but my first guess is overheating. I suggest installing TPFancontrol (free) and monitor temperatures.


Rich


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9 Posts

03-15-2012

Westminster, CO

13 Signins

37 Page Views

  • Posts: 9
  • Registered: ‎03-15-2012
  • Location: Westminster, CO
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  • Message 3 of 7

Re: Thinkpad W510 Display randomly dies and then machine shuts down

2013-06-13, 3:24 AM

Installed it. Looks like the CPU is running in the mid 60's (C) most of the time. What would be the high end of normal for this CPU?

Thanks for the quick response, BTW.

 

Cheers,

 

Tripp

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21115 Posts

12-20-2008

Australia, Melbourne

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Re: Thinkpad W510 Display randomly dies and then machine shuts down

2013-06-13, 4:32 AM
Have you cleaned the heat vent? It could be your vent and the fan is clogged with dusts. My W510 runs around 47 to 55 during idling, and get up to 97 degrees when pushed.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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6484 Posts

06-27-2008

United States of America

28951 Signins

1658413 Page Views

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  • Registered: ‎06-27-2008
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  • Message 5 of 7

Re: Thinkpad W510 Display randomly dies and then machine shuts down

2013-06-13, 4:35 AM

I wouldn't think that 60C would get you into thermal protection territory, but you may wish to pull the keyboard and give the machine a good dust blow-out. Be sure to hold the fan blades stationary while using compressed air and blow from the inside out through the exhaust vents.

 

Edit: In addition, pulling the keyboard bezel looks like it would give even better access to the fan / exhaust vent areas for a good de-dusting.

 

For reference, you can pick up your HMM here: http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74250

There are good step-by-step instructions included.

 

Regards.


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
Requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee

0 person found this solution to be helpful.

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9 Posts

03-15-2012

Westminster, CO

13 Signins

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  • Posts: 9
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  • Message 6 of 7

Re: Thinkpad W510 Display randomly dies and then machine shuts down

2013-06-13, 14:15 PM

Thanks guys. I'll do that. I looks like my idle, low use temps are i nthe upper 50's. Fan kicks in about 65C.

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9 Posts

03-15-2012

Westminster, CO

13 Signins

37 Page Views

  • Posts: 9
  • Registered: ‎03-15-2012
  • Location: Westminster, CO
  • Views: 37
  • Message 7 of 7

Re: Thinkpad W510 Display randomly dies and then machine shuts down

2013-06-18, 17:09 PM

That's for the diagram. I removed teh keyboard and blew out the inside of the laptop with some canned air and I havent had any issues since. working temps have been in the low 60's since the cleaning.

 

Cheers,

 

Tripp

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