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btvowels
Paper Tape
Posts: 3
Registered: ‎01-23-2017
Location: US
Views: 1,166
Message 1 of 6

Thinkpad W520 Will not read SDHC when upgrading to Windows 10

I recently upgraded to Windows 10 when installing a new Samsung SSD 850 EVO 500GB and now my internal SD card reader which I think is a Ricoh will not work when I insert a SD above 4GB, it works for smaller cards.  I have tried installing the drivers from the Lenovo KB and my Windows Troubleshooter says all drivers for that device are up to date.  One thing that I have noticed is that when I insert the card the Ricoh device pops up, but also responds with an uninstalled PCI Serial Port.  I do not know what device this is, but it doesn't show up unless an SDHC card is inserted and remains after I take it out, but when I do a restart it has disappeared and it is not there if I insert a 4gb SD card first.  Another thing I have noticed is that the card does pop up in the Disk Management utility, but it is unreadable.  I have checked the card on cameras and a friend's computer and know that it works and is not corrupted.  See pics below and the PCI serial port ID # and you can see my frustration... hopefully someone can help fix this issue, I need to read SDHCs for work all the time and would prefer not to have to buy a peripheral device to do the job...

 

 

 Capture.PNGCapture2.PNG

Capture3.PNG

 

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 1,101
Message 2 of 6

Re: Thinkpad W520 Will not read SDHC when upgrading to Windows 10

Hi there,

Welcome to Lenovo Community!

As I understand that you are facing issue with Card Reader & the missing driver in Device manager in your W520

For PCI Serial Port - the driver is Intel Active Management Technology (AMT)

And regarding Card Reader try updating the Ricoh Media Card Reader once and check

 

I hope the above information helps.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Prabhansh
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ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
btvowels
Paper Tape
Posts: 3
Registered: ‎01-23-2017
Location: US
Views: 1,076
Message 3 of 6

Re: Thinkpad W520 Will not read SDHC when upgrading to Windows 10

Thank you for those suggestions. I re-attempted this with your links, but still have both issues.

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 1,070
Message 4 of 6

Re: Thinkpad W520 Will not read SDHC when upgrading to Windows 10

Hi again,

 

For AMT check with this driver once else you can easily disable from BIOS by following below method if you don't have to work with it.

  • Enter in BIOS with help of F1
  • Config  > Intel (R) AMT > Disable

Save settings & check.

For Card Reader, I'll may be sound old school but try assigning the drive letter to your SDHC card & check steps below:

  1. Open Disk Management 
  2. Right-click or tap-and-hold on Nikon D40 and then choose the Change Drive Letter and Paths... option from the pop-up menu. 
  3. In the small Change Drive Letter and Paths for... window that appears, tap or click the Change... button.
    This will open the Change Drive Letter or Path window. 
  4. Choose the drive letter you want Windows to assign to this storage device by selecting it from the Assign the following drive letter: drop-down box.
  5. Tap or click the OK button.
  6. Tap or click Yes

 

Do let us know how it goes?

 

Regards,

Prabhansh
_______________________________________________
Tap that Kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
btvowels
Paper Tape
Posts: 3
Registered: ‎01-23-2017
Location: US
Views: 1,054
Message 5 of 6

Re: Thinkpad W520 Will not read SDHC when upgrading to Windows 10

Hello, 

 

I really appreaciate the help on this!  We solved the issue by using a Windows 7 machine to copy all of the photos (and idea we had while trying random troubleshooting and apparently the card would only read on that OS).  We reformatted the card using a newer camera and were able to access it with read/write priveleges.  We still have not solved the PCI Port issue, but it does not seem to correlate with any serious problem.  

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 1,048
Message 6 of 6

Re: Thinkpad W520 Will not read SDHC when upgrading to Windows 10

Hi again, 

 

Glad to hear that SDcard is working now Smiley Happy

The driver didn't resolve the issue for PCI Serial port & what about disabling AMT from BIOS have you checked that?

 

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Prabhansh
_______________________________________________
Tap that Kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB

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