06-11-2019 01:27 PM - edited 06-11-2019 01:42 PM
Hello. I have a Thinkpad W550S running windows 10 and outside of warranty that started crashing , basically the screen freezes and after a while the system reboots showing that it can't see the SSD hard drive which happen to be an Adata SSD drive. The error that I get is "2100: Detection error on HDD0 (Main HDD) Press Esc to continue:.. I tried rebooting, restarting, taking the battery out, taking the hard-drive out and bascially did everything and standing on my head, and somehow, was able to get it to come back up and boot windows. when in windows, I ran the Lenovo Vantage app and ran the diagnostics.. I ran the full test and in the middle of the hard drive test, it crashed the system so I rebooted the system, and ran Vantage again and this time I only ran the list of hard drive tests and the results showed every test passes including all the SMART tests and it failed the "Full Disk Scan Test" and gave the result code: WHD0440V00400-WO7AED. See attached photos. Now I'm wondering what that means? Any help and/or suggestion is much apprecaited.
06-14-2019 05:00 PM
Welcome to the community forums.
It shows that the hard drive scan test failed on your laptop. We highly suggest you to get in touch with our Think Support Team and request for a repair. You may reach them with the contact details below.
24 hours/day 7 days/week