10-20-2019 10:28 AM - edited 10-20-2019 10:31 AM
Hi, I recently bought a Thinkpad P1 Gen 2 and it has been giving me quite some trouble with wifi connectivity. It constantly disconnects from my home wifi after like 10 minutes. And at times, it will say "can't connect to this network". I know nothing is wrong with the network because all my other applications connect just fine, and this happens almost anywhere I go and connect to a wifi network. I've been trying to find a number to call (I do have a warranty) but it seems I have to submit a ticket. But when I try this, I can't get past a certain page because it asks for a language but the drop down menu only has "select one" so there's no way for me to submit it. It's such a shame that I can't even get in contact with someone, even though I paid this much money to purchase this product. I really hope someone here can help me, otherwise I might have to return this laptop and search elsewhere because this issue is a real inconvenience for me
10-20-2019 12:46 PM
What is the brand of your router/ap? What band are you using?