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10 Posts

10-03-2017

US

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Thunderbolt Firmware Utility Update - issues

2019-07-19, 5:17 AM

On my P52, I was prompted to install an update, Thunderbolt Firmware Utility - V1.0.12-N2CHF10W. However, it did not install, and I thought I saw something on here about people having issues with that. What's going on? Should I bother trying to install the update? It tried to have me connect a TB device, and I was scared I'd brick something.

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6238 Posts

10-29-2009

NC

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  • Posts: 6238
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Re: Thunderbolt Firmware Utility Update - issues

2019-07-22, 15:59 PM

Sorry for this trouble.  I updated my P52 to that thunderbolt firmware on June 3, according to the installation history in Vantage.  And I have not noticed any problems since that time.  I believe the warning message that happens during the update is about not connecting/disconnecting any thunderbolt devices DURING the update.  Did you see any failure message on the screen?  Can you try it again and provide more details about exactly when it fails and any error messages that you see?

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