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jhelly
Paper Tape
Posts: 4
Registered: ‎02-25-2019
Location: FR
Views: 472
Message 1 of 9

Thunderbolt firmware - Thinkpad P51

Hello,

 

I update my laptop with lenovo vantage and i have a problem with thunderbolt. (Thinkpad P51 -

I have a twice notification at each reboot and sometimes in a random use.

 

Any solution ?

 

Thanks

 

 

2019-02-25_12h06_23.png

Lenovo Staff
Lenovo Staff
Posts: 5,286
Registered: ‎10-29-2009
Location: NC
Views: 456
Message 2 of 9

Re: Thunderbolt firmware - Thinkpad P51

Do you use any thunderbolt device such as a dock?

What version of Thunderbolt Software is installed as shown in Control Panel -> Programs -> Programs and Features?

jhelly
Paper Tape
Posts: 4
Registered: ‎02-25-2019
Location: FR
Views: 442
Message 3 of 9

Re: Thunderbolt firmware - Thinkpad P51

No Dock.

I only use a mouse with usb.

Somethimes à harddisk on usb.

 

Thunderbolt :

Version 17.3.14.400

 

Thanks

Lenovo Staff
Lenovo Staff
Posts: 5,286
Registered: ‎10-29-2009
Location: NC
Views: 422
Message 4 of 9

Re: Thunderbolt firmware - Thinkpad P51

I checked my P51 here, but I don't have that problem.  The correct version pops up.

Can you try updating the thunderbolt firmware manually from here?  https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-P-SERIES-LAPTOPS/THINKPAD-...

 

freddellmeister
Token Ring
Posts: 133
Registered: ‎12-24-2011
Location: AE
Views: 410
Message 5 of 9

Re: Thunderbolt firmware - Thinkpad P51

jhelly
Paper Tape
Posts: 4
Registered: ‎02-25-2019
Location: FR
Views: 359
Message 6 of 9

Re: Thunderbolt firmware - Thinkpad P51

Thanks i think it's work !

no pop up since 2 days.

 

jhelly
Paper Tape
Posts: 4
Registered: ‎02-25-2019
Location: FR
Views: 351
Message 7 of 9

Re: Thunderbolt firmware - Thinkpad P51

just now i have an other pop up message. (cf screenshot)

 

 

Lenovo Staff
Lenovo Staff
Posts: 5,286
Registered: ‎10-29-2009
Location: NC
Views: 349
Message 8 of 9

Re: Thunderbolt firmware - Thinkpad P51


@jhelly wrote:

just now i have an other pop up message. (cf screenshot)

 

 


This popup is showing the correct version.  Unlike your previous screenshot which showed garbage.

 

If you want to avoid the popup completely, you have to disable Vantage automatic check for updates.

Vantage -> System Update -> Auto Updates and disable Critical Updates.  Then, you will only see the popup when you run Vantage and manually check for updates.  But you won't see it any other time.

 

I heard that Thunderbolt team is working on a new version checking tool that won't cause this popup every time Vantage checks for updates, but I don't know when it will be finished.

p51cad
Paper Tape
Posts: 1
Registered: ‎03-02-2019
Location: US
Views: 319
Message 9 of 9

Re: Thunderbolt firmware - Thinkpad P51

Hello all,

 

I have had a similar issue except I have traced my pop-up notification to when the AC power adapter is plugged in. I originally got the message posted in the original post, but I have since updated the firmware and receive a non-jibberish value now. I do not use any Thunderbolt devices and do not have Vantage installed. My issue is a little different in that the computer now reports that my AC adapter is unknown and that it will not charge the battery. Has anyone else noticed this behavior during the issue experienced in this thread (specifically, the notification immediately after plugging in)?

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