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ldelossa
Punch Card
Posts: 60
Registered: ‎01-27-2012
Location: United States
Views: 234
Message 1 of 2

Unable to use mouse after returning from sleep

Hey guys, 

 

I just wanted to see if this was a known issue and if there was any kind of fix. I return from sleep and I'm unable to use either the ultra nav or the touch pad - I go to hit the fn (mouse button) and it says the drivers are not installed, however they definitely are, I checked windows logs without any help

Retired Partner
Posts: 955
Registered: ‎01-05-2010
Location: INDIA
Views: 214
Message 2 of 2

Re: Unable to use mouse after returning from sleep

Hello ldelossa

 

The issue is due to software only.

 

You need to update the touchpad driver and BIOS to resolve this issue.

 

 

Best Regards,

Tanuj


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