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wphaskett
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Posts: 44
Registered: ‎02-18-2013
Location: US
Views: 193
Message 1 of 1

Video Hardware Issue

I get the occassional hardware problem reported in Windows.  I've checked with Lenovo support, under my support contract, and they say there is no problem and, because I installed Windows 7 Ultimat 64 bit instead of Windows 7 Pro they shipped, they don't support these kinds of problems.  I'm wondering if anyone else has these kinds of problems.  Here's the Windows report:

 

Source
Windows

Summary
Video hardware error

Date
‎5/‎17/‎2013 1:07 PM

Status
Not reported

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:    LiveKernelEvent
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033

Files that help describe the problem
WD-20130517-1307.dmp
sysdata.xml
WERInternalMetadata.xml

Extra information about the problem
BCCode:    117
BCP1:    FFFFFA8011912010
BCP2:    FFFFF88006BD4170
BCP3:    0000000000000000
BCP4:    0000000000000000
OS Version:    6_1_7601
Service Pack:    1_0
Product:    256_1

Any thoughts would be appreciated.  Thanks,

 

Bill

Lenovo W520

Windows 7 Ultimate 64 bit

15.6" FHD (1920 x 1080) LED Backlit Anti-Glare Display

NVIDIA Quadro 100M Graphics w/2Gb DDR3 Memory

8Gb PC3-10600 DDR3 SDRAM 1333Mhz SODIMM

500Gb Hard Disk, 7200rpm

DVD recordable multiburner

ThinkPad Mini-Dock-Plus Series 3 (170W)

4Yr Onsite + 4Yr ThinkPad Protection

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